December 2023 by Janet Head
Entered the store at 5:45, we were looking for a decent waterproof jacket, staff had no intention of helping serve us, they were too busy chatting around till, the only attention we received was from a staff member who told us we had 4 minutes left, I was gobsmacked, so left, went to go outdoors and spent £200 there instead.Terrible service, store manager should be embarrassed, and worried for the stores future.
August 2023 by derry bowman
Helpfull staff answered their phone and checked their stock so I didn't have a wasted trip into town!
August 2023 by K
Treated differently.I enter the store looking for something to buy, all staff were idling in one spot then they all look at me.One follows me upstairs just watching me, I know it is important to safeguard things but when there were customers present upstairs before me there were no staff there.Was not greeted or asked "how can I help" at all.I originally was going to purchase some items but this racial profiling was distasteful and I reconsidered.
August 2023 by Sumalka Mendis
Recently went to the Millets store in Plymouth to get some outdoor equipments. The store has a good selection of items and the staff are brilliant. Hayley and Kitty helped us choose the items giving us pros and cons and recommendations. The jacket we were going to buy had a small damage and Kitty went in to the store and found us new ones from two different colours. This really touched us. The customer service we got was top notch which really uplifted our overall experience in the store. Keep up the good work!
June 2023 by Gwen Wyllie
Absolutely brilliant staff are very friendly, helpful and polite highly recommend this place to everyone
April 2023 by Mick Mac
Very friendly and helpful staff. Good products.
March 2023 by Sarah Good
I visited today and purchased some walking shows. I hate shopping at the best of times and this was the 3rd shop, so I was already waning. However, the service was great and the assistant (sorry I didn't get her name) was very knowledgeable and helpful.Thank you
January 2023 by gloria brown
Millets has a fantastic sale on at the moment £150 Peter storm waterproof and windproof coat reduced to £45
August 2022 by Jim E
Excellent service from Jamie today. Very knowledgeable and fantastic attitude. Thank you
August 2022 by unicorn sprinkles
Fantastic shop and very good prices. The staff are very helpful
August 2022 by Harry R
Went in first thing today to get a rain jacket, staff friendly and helpful from the moment I entered, found exactly what I wanted. Would return again.
July 2022 by Jane Stanford
Nice experience today, got the trainers I wanted, and served by a young lady called Abi, who had just started that day.
June 2022 by Peter.S
Phoned about an OS map, lady went and looked for it, only one left so she offered to put it back for me. Very good price.
May 2022 by Colin Burns
Despite being near closing time wasn't hurried around the shop. Found what I wanted and the gentleman on the till give me valuable information on the item.
January 2022 by David Case
Went in to buy decent walking boots. The young gentleman who served me had all the charisma of a wet lettuce. He was simply not interested in making a sale or giving me a good shopping experience. Left the boots and purchased some elsewhere.