November 2023 by Tiegan Elliman
I had a wonderful experience in lush today, popped in hoping to find a small treat for my shower this evening (Friday 17th nov) after having a good day at work myself, I was in a good mood and feeling chatty so I got into a conversation with Becky and liv about my favourite lush scent, the comforter. After moving house and no longer having a bath I couldn?t use their bubble bar anymore without mess etc so Becky introduced me to the other options! I went with the smaller £3 shower bomb and was extremely surprised and overwhelmed to see that they had gifted me the body spray with a small note saying how lovely I am!Kindness really goes a long way and they made my day even better, these girls were absolutely brilliant <3
November 2023 by Cheryl Westmore
My daughter had her 9th birthday party at Lush and it was amazing. They made a bath bomb and played some fun games using Lush products. Definitely worth the money and would book it again!
October 2023 by Dan Roberts
I work in adult social care and went to Lush for some advice on products that could offer a multi sensory experience for a young person I support.Gee was incredibly patient, interested in my work and generous of her time.We built a little "tool kit" of samples to trial and in the process Gee was able to offer further ideas we could implement.I was very impressed by the level of service, inclusive nature of all the staff present and look forward to putting the samples provided to great use.Thanks to Gee and the team for an unexpectedly great experience!
October 2023 by Deborah Lavers
The fantastic staff in this store make it a real pleasure to visit. My children love the bath bombs and bubble bars and they are always made to feel very welcome. We Spoke to Quinn on our last visit and there was nothing that was too much trouble.Such a happy vibe and we love the products too
October 2023 by roxanne cotgreave
Was greeted by a lovely assistant named Quinn today, myself and my two girls just popped in for a quick look around but then when we came back later in the day Quinn said hi again and asked if they could help us, I said that my youngest wanted to have a bath bomb demo and Quinn asked her which she wanted to see and then not only demo'd the bath bomb but also got some other stuff to show us.Their enthusiasm and knowledge was very impressive and they were super friendly with my two girls too.A credit to the Plymouth team for sure ??
October 2023 by Samantha P
Ellie was amazing. Spent real time sat talking my daughter and I through all the best options and letting us try the products to see which we preferred.Absolute credit to your store, wonderful service, no pressure to make any purchases, no feeling of being 'upsold' on the items I did purchase.We love lush anyway, but feel that Ellie deserves a special mention as it feel did feel like nothing was too much trouble. Was a bit like having our own personal shopper!Thanks Ellie, we will absolutely be back and will also be booking that lush spa trip you told us about, we've already been researching it :)
October 2023 by Charlotte Indigo
Went in there met this lovely women, and normally Lush is a place that i get a bit lost in and employees aren?t very helpful however in Plymouth it was the best help I received in any shop like that . The employer was called Jo and was wonderful she went round and helped me find face products fit for me aswell as allowing me samples which I am excited to go home and try as it educated me that lush is not just a bath bomb and soap store but place filled of some top quality skin products. She was a lovely lady can?t wait to go back.
September 2023 by Joanna Tucker
Thank you so much Sami, you were super lovely and attentive, helping me with all of my queries and decision making whilst showing me new products I hadn?t thought of. I also received a random act of kindness gift which I was totally blown away by, those sorts of things don?t tend to happen to me. Thank you so much again, I will be back to talk hair care Xx
September 2023 by Amy Day
Thank you Blue at Lush Plymouth for being an amazing party host for our daughter's birthday. Blue and Lush colleagues were fun, enthusiastic and kind. Thank you!
August 2023 by Nicole Jonker West
Simon was so amazing! He asked all the right questions and assisted me perfectly with my requests. He was so kind and gave me so much information on the products so I could make the right decision.It was a really lovely experience entering your shop today! Thanks Simon and the team!
August 2023 by Verity Nickels
Absolutely awesome experience.Petra was so fantastic with my two girls (8 & 10). 10yr old is Autistic and instantly became best buddies with her.She showed them a great selection of products and let them get hands on with the ?Rainbow 4in1? so, yes, I?m considerably lighter in the wallet now.I?m a Manager in a retail store and Petra is exactly the kind of employee that encourages repeat business.Absolute credit to your brand.We have been in four times in two days!!
July 2023 by J Ashton
I just visited the Lush Store in Plymouth Drake Circus. Leah was amazing. Her product knowledge was impressive. The staff is always friendly. Such an amazing store and atmosphere to shop. Did my monthly soap shopping of £80 today. Well worth it.
July 2023 by teamOfOne
It?s was really good and they has a lot for kids to use and play around with
July 2023 by Hope Mitchell
5 stars to say thank you to Zofia who helped me find the best fragranced products for myself, im quite fussy on perfumes and wanted a more natural scent. she was very knowledgeable on what would work best for me and guided me to scented moisturiser which is fab! and my new fav product!
June 2023 by Starlight Archer
Went in on Saturday (June 3rd) to get a new tub of my favourite moisturiser and got some amazing help from Zoe, who showed me some other products with the same formula that I will definitely be looking into next time! Also discovered Lush recycle the tubs! Which is awesome! Overall just really lovely staff with really positive attitudes, I felt super welcomed and just had a really positive experience!