November 2023 by Miles Tarrant
Very quick turnaround on a 4 tyre change (1 hour) and sorted tracking whilst doing the work. Car drives like new ? also shout out to the guy at front desk, always very friendly and helpful ?
October 2023 by Lee West
Only my second time using the branch, but once again first class service from start to finish. Could not recommend this branch enough, every one of the team were pleasant and welcoming.
October 2023 by Sarah Hopes
Great 1st experience with this garage. Carried out MOT on time. Customer service and communication excellent! Will definitely be using again.
October 2023 by Chris Lazar
Great service and friendly, helpful staff. Explained everything and completed work within the expected time. Really easy to organise online too.
September 2023 by Peter Harding
Good friendly service. Explained the tracking was out during my visit for tyres and the implications etc. Opted to get it sorted by my car dealer as Kwik Fit couldn't resolve lane assist issues if they were activated by sirtung the tracking.Let down though by a massively incorrect pressure on one of my new tyres (alerted by my car's TPMS), necessitating checking them again myself to sort it.
September 2023 by Nathan WTC
I had a flat tyre and I really wanted to get it changed / repaired and then get on with my day with the minimum of hassle. I was really pleased that I could just come in without a prior appointment and get the work done at short notice. That staff were brilliant and I could actually watch the engineer do the work because the waiting area was only divided from the workshop by a glass screen.
September 2023 by Eve Watson
Huge thank you to Adam and Lee - absolutely fantastic service. I?d messed up my days massively and they managed to fit me in and were so kind. 5/5!!
September 2023 by Tina Frantom
The service was easy to book online. Reception person, was polite quick and efficient. Parking was easy as was collecting my car. Very pleased
September 2023 by Phil Ovey
Slick service, let down by the computer booking me in for an 11:30 tyre change the day after the Bank Holiday. All sorted when Adam intervened, rebooking for after the tyre delivery. All went well after that!
September 2023 by Stephen Ferren
I called Kwik Fit last Saturday (19 Aug) to check my MOT booking for Monday 21st Aug only to be told it was cancelled due to no MOT testers being available for the week either at the Alexander Road branch or any of the Plymouth branches! A refund was issued. It was just as well I called, it was then quite a job trying to arrange another MOT at another garage at very short notice.
June 2023 by IF M
Damaged a tyre and nearly ordered a replacement. Noticed the free tyre check service. Booked an appointment online and got the car seen within an hour. Didn?t require a replacement. This saved us a lot of money. The garage was obviously busy, but the customer service was impeccable. Noticed, whilst waiting, another member of staff taking a lot of time with a ?difficult? customer. His manner and patience was very professional and could hear that he went above and beyond to help the other customer. Two excellent staff members, a credit to Kwik Fit.
June 2023 by Adam T
Really helpful, the chap who served me this time and last time I was in. Fair play to him for dealing with some prat who was moaning at him for going in his boot to get his locking key, personally I wouldn?t have been so polite and may have dealt with it differently, but hey perhaps that?s why I don?t deal with the public. Top marks to him and the guys!
June 2023 by Tania Cuxton
I came in for what I thought would be a single tyre repair. As the lovely chaps check all tyres discovered two punctures and a bulge. Of course expected cost rose quite dramatically. Karl offered me a price and after witnessing the despair on my face managed to get it down quite considerably. Within an hour and a half all sorted and drove away confident that tyres now safe.
May 2023 by Lee Heckford
Great service, always friendly and helpful so use them for my MOT now too and I was impressed. Very fast and efficient service and importantly do not overcharge and gave me lots of options
May 2023 by Debbie Uddin
Superb service. Had trouble with my little Peugeot and they were brilliant. If I could rate more than five stars I would