January 2024 by Kirsty Stanbury
Food was average, overpriced for what you get. Staff were amazing, a credit to the restaurant. Not somewhere I would go again as you can get much better meals elsewhere for the price they charge.
December 2023 by Rachel Pocknell
Food was very nice. Family had burgers and a vegan pizza. I had the salmon, which was cooked perfectly. It was a little noisy in the restaurant, but our server, Danny, was warm and friendly, despite it being busy. He made a nice meal an excellent experience!
December 2023 by Kat Butler
Came here because the carbonara is banging but were left waiting over an hour for starters, let alone the main course. Saw people coming in after us getting their food within 20 minutes and no one spoke to us for that solid hour. Disappointing.
December 2023 by Jane Stapleton
Waiting staff was brilliant can't fault at all, but food was not.I asked for chips to be cooked more as was dry and just warm but chef thought he could take some off and put few hot chips on top of dry warm chips that has been cooked sat on side longer than rest of food.Cook and serve food how you want food to be cooked fresh and hotOtherwise I would have gone to McDonald's for cold tasteless food!The waitresses were fab
December 2023 by Jay Munroe
Went to Frankie & Benny's for my son's 4th birthday and we'd paid for the birthday doughnut cake which was delicious! I took a star off of service because I feel like some heads up before coming out with the cake would've been good so we could've gotten cameras ready. Other than that a lovely meal and lovely staff.
December 2023 by Neville Mainland
My wife and just I had grilled corn, fries and BBQ chicken burger, it?s the first time for us and I must say that the food was delicious, not to much but just enough, will definitely be ordering again, many thanks for Delivero guy he was a gent, cheers
December 2023 by Sarah Parminter
We were looking for somewhere to eat after we visited the sea life centre so decided to try Frankie and Bennys. We visited on a Sunday so the restaurant was very quiet and only a few people dining so we thought we would be seen to quite quickly. We were shown to our table straight away and given menus to look through however after half an hour had passed my husband had to get up and find a member of staff to see if anyone was going to take our order. He was apologised to and told someone would be right with us, however whilst he was up another customer came in and was seated and the staff members seemed to know her (not sure if she worked there or was a friend) but they all went straight to her table and took her order! Now I wouldn't usually make a negative comment however we had our 2 year old daughter with us and it took 45 mins for someone to take our food and drinks order (and you know how kids are when they are hungry)! Food was lovely when it arrived couldn't fault it and the Christmas Tree at the front was a lovely surprise for our little girl if only the customer service had been better we would have rated 5*
November 2023 by Zainul Fiteri
Loved it! Food is awesome. Very old American style foods, environment and music. Staffs are very friendly, helpful and polite. I'm surprised their hotdog which is better than Five Guys, seriously. Frankie & Bennie's guys, you did great ?
November 2023 by Kna
Been coming here for years as a family as we've always enjoyed the food. This time we were very disappointed, hardly any cheese on the pizzas, there were about 10 chips with the very oily burgers and the New York Chicken Melt is now a much smaller portion and they've done away with the side of coleslaw. Was told this is due to budget cuts from the new owners so we won't be returning from now on.
October 2023 by LouLous Beauty
Food was piping hot ? and amazing finally somewhere that serves nice, tasty food, showed me what I could have on a specific allergy menu tick a few boxes then shows you what you can have. The waitress maya was so lovely and bubberly. The cocktails made by Scarlet were amazing and spot on highly recommended them. Will definitely be coming back soon.
October 2023 by blueroombass
Great food and a very welcoming atmosphere. Staff were lovely and friendly, Scarlets cocktails are incredible! I especially recommend the Cherry Cuba libre. Seriously try it, it?s phenomenal!Dietary restrictions: My friends girlfriend has a fish allergy and was dealt with very professionally, and respectfully by our lovely server Maya who made all her options clear and answered any questions confidently
October 2023 by Dan Morris
My wife and I went for lunch. We arrived at 1330, and our food order wasn't taken until the manager intervened at 1415. Bear in mind it was relatively quiet in the restaurant.I had the classic cheese burger, and unfortunately, it was very bland. The Fries however were great.Parking: Lots of parking bays outside with quite a few disabled bays available.Wheelchair accessibility: All on the ground floor.
September 2023 by alice cousens
Bryony was such a pleasure this evening. After some complications from another table she handled everything so well, gave a well deserved tip. Nothing but great services from her!
August 2023 by Exploration487478
Booked in for my daughter?s birthday and we were not disappointed!! Danny was our waiter and my god was he awesome! Nothing was too much and his attention to detail was phenomenal! Loved his energy for the birthday song and even got my daughter dancing! Don?t let him go - Danny should be the headliner for your venue!!
August 2023 by jessmillie123
We went on the 29th of august. The food was amazing but what topped that was the service from Danny one of the waiters. ( I think that was his name) he was so friendly and nothing was too much! We also loved his singing! He needs a raise! We loved him x
