January 2024 by Google user
I attended the Coypool retail park branch of Dreams bed shop today and was helped by Paul a very knowledgeable pleasant bed sales assistant. He suggested that I use the Sleep Match system he entered a few details about myself and my husband into the system Paul explained when I laid on the mattress the sensor technology matches your body comfort needs and picks out the closest matches to our needs. I was offered a drink whilst trying out the different beds and pillows. I was not rushed at all in making my decision, I also bought two mattress protectors and a pillow that were recommended by Paul. The sales transaction was completed and I had help carrying out my purchase to the car. Even after leaving with bank balance a bit dented I felt happy
November 2023 by Mike Barker
Excellent service by Paul. Very knowledgeable and patient. I ended up paying more than the competition but only because his advice and assistance was so good. Thank you
October 2023 by rob lancaster
Buying a new bed is an expensive experience but as you spend so much time in bed it has to be right. Our DREAMS experience was very good for us, we were politely met entering the store and offered a measuring/ fitting on a magic bed! The bed measures and scans your sleeping positions to offer your own recommendations. You are then showed beds which match your details and We were pleasantly surprised. No pushy sales pitches just helpful and friendly advice would recommend to family and friends. We stayed after opening hours as they were a little busy but still offered drinks and not rushed. Good experience, thank you
October 2023 by Lisa Miles
Excellent service throughout. We both felt that we received the best product based on our requirements.Jane was friendly, informative and professional. Who knew buying a bed could be so much fun .!
September 2023 by Ramona Vagner
A very pleasant experience in-store! Can't wait to try my new mattress as soon as it's delivered! :)
September 2023 by lyn payn
Fantastic service , Jane could not have been more helpful she made the buying experience very enjoyable. Explaining about all the different mattresses and benefits of each . We would definitely recommend to others .
September 2023 by Hayley Eyre
Paul at the Plymouth Marsh Mills store was so helpful. I had an idea of what I was looking for after 2 months of uncomfortable sleep on another new mattress (from a different company). I used the mattress tester that analyses your body/sleep position and was able to find a suitable mattress that was soooo comfortable. And only a week to await for delivery. I wish I went to Dreams before buying my current mattress!
August 2023 by Marion Northcott
Very helpful. Took time to show be various mattresses to try. not pushy in trying to sell something. Very pleasant experience.
August 2023 by scolmer
Just bought a mattress and Jane was incredibly helpful, listened to us waffling on and worked out what would be best for us. 10/10 would recommend Jane to everyone!
August 2023 by Kate Randall
Paul could not have been more helpful. Listened to all our requests and recommended what would be suitable for us. Highly recommend!
July 2023 by Anna Gibbs
Paul was the perfect salesman; patient, thorough, and gave us all the options without trying to up-sell us. We thought we knew what we wanted but Paul shared his knowledge and we came away with something quite different, but it was right for us! He listened to what we wanted and gently advised other options. We left feeling really excited about our investment.We were given a Pillow Talk survey card but the site is no longer available.
July 2023 by Zeljko Stjepan Krizanac
Made a quick visit to this shop on Coypool retail park in Plymouth. Shop was of nice size and well stocked. If you are looking for beds or mattresses, this is a good place to visit.
April 2023 by Christina Vranch
Really good sales team.Razzi and Jane.Attention to detail, good listeners, Not pushy but helpful. Know their products.Made me feel comfortable and not rushed. Very respectful and kind but professional and efficient.
April 2023 by Courtney Beere
Absolutely amazing experience purchasing our new bed. Jane was so knowledgeable and helpful. We truly are so grateful for such a seamless experience.
April 2023 by Anthony Rogers
The service we received was excellent. Raji was so patient with us oldie?s so helpful
