February 2024 by Phil Jones
UPS Drop-off point advertised online, but went there and told they do not do UPS. Hard getting any explanation to why it is still showing online. Annoying that I drop 3 miles out of my way and a blunt "No we do not do UPS".
January 2024 by Tara Baker
Jen is a lovely woman, always very caring..become a good friend always gives me the best advice
December 2023 by H Harrison-Parker
DO NOT USE! The owner is a stupid, rude woman. If I could give no stars, I would. Pretty sure the parcel I paid for and had a collection code for was in the end eaten by her. She is an absolute disgrace. AVOID!
December 2023 by Michelle Robertson
Jen, the woman who runs it!!!!! What an awful , unhelpful, rude woman . She needs to learn customer service!!!! She didn't help me one bit , then walked off with my parcel and said come back with a collection code which I haven't even been given from DHL . NEVER HAVE YOUR PARCELS DELIVERED THERE!!!!!!!!
December 2023 by Zoe Scull
I try and avoid this shop and the woman that owns it at all costs!The lady that owns this shop is nothing but rude and unhelpful. She doesn?t even deserve 1 star.
November 2023 by Matt Harmer
The absolute worst shop and staff on the planet. The storing of parcels is so disorganised it looks like the shop has been burgled. No wonder why parcels are lost and mislaid. I would rather walk barefooted on broken glass to town to collect my parcels.
November 2023 by Robert Landricombe
The women that s owns this need to go on a coarse to learn how to treat customers very rude not helpful we had an issue with her yesterday went to brook stores so easy and friendly we will not use colbrook store again and this the second time we had trouble if she don't want to take returns don't do it horrible lady
October 2023 by Roz
pretty sure they've stolen my parcel I sent for return. tracking hasn't updated at all
August 2023 by zahs2017
Love this chippy. Hot tasty food with a smile. We have eaten from here many times over the years and it's consistently delicious.
June 2023 by juliehR833RV
DO NOT give these appalling people your hard earned money! Reported item missing from order as soon as we arrived home. Was told to travel back to get it (in which time the food would be cold) Gave my name and said I would try to go back later. Went back only to be accused of being a liar! Owner said how do I know what you had. Why would I phone right away if I wasn't telling the truth! Was told by him not to come back. No worries will NEVER go back there. AVOID as food not up to much anyway!!! Would give zero review if I could. TERRIBLE!
June 2023 by Laura M
AVOID OUT OF PRINCIPLE - Never in my life have I received such appalling service. I travelled half way across the city to visit this takeaway, and when I got home I found that an item from my order was missing. This meant that my husband only had chips for dinner. I called them up straight away in the hope that they could refund this item over the phone, but was told I'd have to travel all the way back if I wanted a refund. So we drove back, only to be accuses by the owner (?) that we were lying, and how did he know we had not received the item. I asked him why I would lie and then drive back across the city if this wasn't true. He stood there and argued with me and said he didn't believe me! Eventually he gave me my money back for the item, but no apology, no customer service, no offer of compensation for driving all the way back over. And to top it all off, he told me to not bother ever coming back! Absolutely shocking! I would not give this company any business out of pure principle, and would not like to line the pockets of this vile man.
June 2023 by Jess Cole
Very very very rude staff especially the owner. Owner doesn?t give the right prices charges you extra . Overall a terrible shop
June 2023 by Sienna Tyndall
Terrible and horrible staff especially the owner. Shouting and being aggressive to children for no reason.
June 2023 by Lunar
Very very rude staff especially the owner chucked the receipt at me
June 2023 by tyler moore
terrible horrible staff
