January 2017 by Fr. Simon Rundell
Really shoddy service today about 10.15am. I wanted to buy two items, and a lady and a chap at the tills started doing all kinds of faffing around with numbers, barcodes, without saying a word to me, just ignoring me. Finally, I asked what was going on, to be told there was a stock issue, but no information on when it might be available. They had one which had been open, but refused to reduce the price of the box-damaged item. It was as though I was interfering with... whatever it was that was more interesting that serving an actual customer. At 10.15 it was quiet, and no one else was being served. It was so abrupt that I left the other item I was planning to purchase and walked out. Very, very poor.