January 2024 by Sindy Tang
I refuse to give a star!Horrible customer service ever! The two ladies behind the till were too busy eating their grapes and not helping customers.I asked about their fittings as wanted a pair of wide running trainers but was told they don?t do fittings. I looked around the shop and noticed a foot measuring tool.The lady rudely said if I want to get a fitting I should try Clark?s which is a few shops down.On the Shuropody website they said they offer free measurement and foot balance scanning service, which I was also after.Do not bother coming to this shop! Awful customer service level!
January 2024 by Charlotte Hart
I've visited this shop a few times and on all occasions, any member of staff I've seen, haven't exactly had a lovely customer service attitude, not sure what ever happened to service with a smile. I've felt as though I'm a nuisance to them.I've visited with my children, and most stores are very helpful when it comes to helping me shop with my kids in tow, but not this store!I did purchase a pair of shoes in the end, tried them on again at home and decided they didn't fit as comfortably as I thought. So I tried to return them but was told they looked like they have been 'worn' and couldn't return them.I've bought a pair of Clarke's shoes, their shop is just a few doors down, and they're always really helpful, service with a smile, and I feel welcome with my kids in tow.Shan't be going back to this store again anytime soon.
September 2023 by Olivia Denny
Used to be quite a nice place, me and my friend both have gone multiple times in the past few years. My friend was with me and she just rang to book an appointment and they told her they had an appointment at end of September or otherwise next one was in mid February. Both chiropodists were busy until then. But when questioned on this, apparently dates for next week are available. So is the practice closed October-January? My friend hung up extremely confused from the whole experience and is calling another chiropodists now, who has a cancellation for tomorrow, so all sorted elsewhere. After hearing what the woman on the phone was saying and how unhelpful, we won't return to Shuropody.
September 2023 by O Denny
Used to be quite a nice place, me and my friend both have gone multiple times in the past few years. My friend was with me and she just rang to book an appointment and they told her they had an appointment at end of September or otherwise next one was in mid February. Both chiropodists were busy until then. But when questioned on this, apparently dates for next week are available. So is the practice closed October-January? My friend hung up extremely confused from the whole experience and is calling another chiropodists now, who has a cancellation for tomorrow, so all sorted elsewhere. After hearing what the woman on the phone was saying and how unhelpful, we won't return to Shuropody.
October 2022 by Sharon Tarrant
Very helpful staff was able to get everything we needed.
August 2022 by James McPherson
Lots of sale items in this store 'up to' 70% off, although I didn't notice one item with that discount.Spotted a few things at 50% off or less, but disappointed that Skechers weren't in the sale at all .. I do like a bargain Skecher - and although they sell them I have never seen them reduced here.They have a foot clinic at the premises so I imagine most of the footwear they sell is comfy and good for your tootsies.
May 2022 by anne ludroa
booked appointment - but they refused to see me when i arrived as they had double booked.
January 2022 by Erika Mackie
Saw some lovely sandals in the window and went in to the shop to have a look. After a couple of minutes a lady approached me to ask if I needed any help. I mentioned that I liked the sandals in the window and then got my size to try on. She commented on my lovely feet and toes for my age 65....they fitted perfectly and will be going back tomorrow for the same...but a different colour. Excellent customer service..thankyou
January 2022 by Robert Lear
Just like to THANK HELEN I believe for helping my wife with her Joya shoes and also to her attention to detail with the insoles, walking around Exeter with no pain in her heels or toes.The experience was brilliant and we will come back again to let her check on the improvements.Many thanksRobert and Pauline lear.Ps Hoping that you will have sandals for the summer.
January 2021 by Ben Ryan
Great service as soon as i walked in the door. Very helpful and informative.Sarah was incredibly friendly.Will be returning very soon ??