November 2023 by Paula Rak
They are always there, for you, and very friendly x
April 2023 by Harriet Keers-Stribley
Went into the branch to get out joint account all set up. We were helped by Rumana, who was really friendly and helpful. Would recommend this place on her service alone
November 2022 by Daphne Kingdon
With physical difficulties I managed to get into Exeter branch for a 9.30 apt today (Weds 19th) to find they don't open till 10am and the person I had the apt with doesn't work on a Wednesday!!And now I'm waiting for a call from Clare, at the Branch, who promised to ring after 3pm to confirm another appointment...I assume they close at 5 so presume I won't be hearing from her?!
June 2022 by Edward Horn
Just drove an hour to make some account changes (local branch is never open) only to be told you have to book an appointment to do basically anything and there are no appointments available. Staff were rude.
February 2022 by Cathy Little
Don't answer their calls.
July 2021 by Luke Fulton
Brilliant customer service, always been welcoming and helpful.
July 2021 by Robin Thwaytes
Good customer service
July 2021 by Sharon Caraher
Proper northern market town.
July 2021 by FIFRAL forever
?????? WORST BANK EVER ??????They blocking and suspending account for stupid reasons and make you walk to the bank to unlock it, so you need to basically beg to be able to use YOUR MONEY!
March 2021 by Life Is_good
Just came back from the branch Halifax in Exeter. Customer for 18yrs....DISGUSTING customer service. Three 'ladies' greeted me at the front door all speaking at once. All contradicting one another. Very rude individuals. Why bark at customers. I will find another bank. I work in the health service, I am also stressed about covid. But everyday I treat and speak to people with Respect.
March 2021 by pauldfstuart
Very friendly and willing help staff with allot of knowledge from instore to online advice and services offered
July 2020 by B257 D
Went into this branch on Saturday to open an account. We had an appointment with Nicholas who couldn't of been more helpful. He answered all our questions and was really clear in the information he gave. He also really helped us by doing a quote for home insurance at the same time which was really appreciated.
July 2020 by Tracey Armstrong
Total mayhem, as after no envelopes dispensing from both machines outside this branch the ones inside were only accepting cheques NOT cash, I then informed the member of staff on my way over to the large queue, only to be told by the cashier that I need to put cash in the machines & pointed me to where I had just been, UNBELIEVABLE!
July 2019 by Pepper
New face working on the counter asking new pin give card to her she can not find my account nothing help
July 2019 by Matthew Joll
Fab customer service from Fran, she is a credit to the team at the Exeter branch.
