March 2024 by Froginwell Vineyard
We have recently renovated 2 bathrooms using Huws Gray. Katherine was brilliant from start to finish with helping our plans come to life. Any plans were prepared and sent over quickly. Delivery time for all that was ordered was also very swift. Will 100% come back!
March 2024 by Simon Gould
Can't fault the service. Went in to source new worktops and sinks for our Symphony kitchen and utility. Katherine was so helpful, with great communication and organisation. Site survey with measurements completed quickly and all parts delivered on time.
August 2023 by Jason Loadman
I can higly recommend this store. Great customer service, always willing to assist me with technical/building related questions.
October 2022 by Wah Li
I have a new built house in Exeter and lack of storage space in kitchen and additional cabinets were required. I google in Buildbase website which replied by Katherine, she made an appointment with me. She came and took photos and measurements in the kitchen and gave a design for me. After few discussions in email and a final design was confirmed. She gave me a quotation and I accepted it. The cabinets were delivered in two weeks after the final payment. I hired two carpenters to fix it. I found out the product with good quality and beautiful after the fixing on the wall. It was a precise design which match with the existing cabinets. I enjoyed the smooth process in my purchase and appreciate the works by Katherine.
October 2022 by Mark Silverlock
Good tip once your in yard lads are pretty much on u.
August 2022 by Fiona Brauns
Awesome experience utilizing Buildbase Exeter. Katherine was great!!! All supplied timeeously, nothing damaged - fantastic end result!! Def recommend them!!
August 2022 by Michael Perry
Buildbase supplied our new kitchen. Katherine was very efficient and great at communicating. The kitchen was delivered on the day we agreed, nothing missing, no damage, minimal plastic packaging and only a 4 week turn around. The quality of the kitchen is high and the price was very good. The company were extremely easy to deal with. My best experience of a kitchen suppier so far and i have fitted kitchens from many different suppliers.
July 2022 by Justin Voysey
Very friendly staff always happy to help. Delivery drivers who aren't miserable. A very good range of kitchens with a great designer and a well laid out showroom. Very good on prices and easy to keep track of your account on line. Easy online payment as well.Glad I changed from my previous merchant.
July 2022 by Matt Jarman
Hirebase, Great service with helpful staff. Great selection of hire equipment from small tool, access equipment and plant from .8t Excavators up to 5t and dumpers. Give the team a call for your next project.
April 2022 by floatingspirit2009
I recently had the pleasure of hiring a micro digger from this company. My first and only point of call, which I think is important as it makes transactions with the company a bit more personal although it was whole professional. I was introduced to this particular company through a friend. I hired the equipment for 1 week, and I found it very clean tidy and to me looked very recently purchased. Sam was very helpful in telling me the rates, getting the digger to me and keeping me updated as to when it would be picked up, after I advised I was finished with it. The man who brought the digger was also very pleasant. All in all I cannot fault this company and would highly recommend them. I feel Sam is a credit to them, he is very pleasant, happy, professional and helpful in all his work duties. Thank you ?
August 2021 by Andy Redders
The happy friendly helpful staff sell building materials in a happy friendly helpful way
September 2020 by Carl Silverlock-Eriksen
The best builders merchants I've ever known. The yard staff are particularly polite and helpful. They'll always come and ask how they can help as soon as they can. They help load up when needed. Saws,tape measures etc always handy when you forget to bring one. It's always tidy and they know where everything is and usually how it works.They got yard of the the year last year and they deserve to win again.The rest of the staff deserve the same praise but I'm not up for typing any more.
September 2020 by Karmelowa
We were not happy with customer service in exeter branch. We made quite big order online for nearly £800 we ordered 4 different items from which 3 were correct but wooden boards came with different dimensions than stated on website (a lot thiner)After speaking with two different operators none of them was able to help us. We couldnt exchange it for right ones, not even a small refund was offered,not to mension apology. We have been told not to rely on what website says because website is wrong!?! How can you even say that to customer? If your website is wrong then fix it.Its not fair to us. I dont usually complain but this time I think I should. In hard times like we have now £800 is a lot for us so at least we wanted to get exactly what we ordered.
September 2020 by Carole May
Highly commend Exeter Branch of Buildbase for their customer service, excellent measures put into place for the safety & social distancing of customers & staff thank you Buildbase
September 2019 by Ash Back
I went to several builders merchants and builbase were the best price and the best staff.
