March 2024 by Alex Munn
Helped me move into my first home.
October 2023 by Trevor farrow
Bought a Leasehold Property via this Agent.Data publicised for Rent, Service Charge (levels and accuracy) was not of up-to-date and accurate. Suggest do own due-diligence.
October 2022 by floatingspirit2009
They have put me in touch with properties, they don't do a hard sell which is very nice. I find their work force, caring hardworking and knowledgeable.
August 2022 by Elizabeth Shaw
Thank you Toby and your team. A seamless and very professional service from start to finish. You found our perfect buyers for our house within a very short period of time despite going down the ?discreet? route. You were always there to answer any questions which you did in a very timely fashion. Wouldn?t hesitate to recommend you.
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May 2021 by Raymond Maggs-Wellings
I would recommend these people to everyone. The property we had sold through them was unoccupied. They worked so hard look after our house during that time. We could never have done without them.They made sure that the conveyancing went through without any undue delays. Thank you all at John Smale especially Toby Dowding.
February 2021 by Mark Hooker
I have only used John Smale & Co. as a buyer and so I can't comment on their costs or value. I found them to be very responsive to emails and phone calls and were always quick to dispel any concerns regarding the progress of the conveyancing process. Ther were very respectful of client confidentiality when forwarding messages from the sellers to us as the buyers . They were always careful to remove email headers which would divulge personal information. If I was a seller, this is exactly the level of care and respect for GDPR that I would want from them as a client. Top marks. Speaking hypothetically. I would definitely use them as a seller but the truth is, I like this house so much that I don't think it will be sold again in my lifetime!
February 2021 by Mr Smith
They where not my agents however I was buying a property off them. Had no issues when I spoke to them on the phone the only reason they don't get five stars is on the day of the sale. The chain was held up and was completed late in the day. Had to go into Barnstaple to get keys and then get out again. They did not offer to meet me at the property to hand over keys and refused when I asked them too. I realise it was at short notice hence why it was only one star lost.
February 2021 by Richard Bushnell
David and his team have sold houses for me over the years, and I've had experience in buying through them as well, both sides have been exemplary.
May 2020 by Claire Thomson
Great service and fantastic staff. I have used John Smale twice now and have always had outstanding and honest service
May 2020 by Rachel Bell-West
Fabulous agents. Most helpful and prompt when dealing with any issues. Thoroughly recommend, very professional.
September 2019 by Elaine Merrick-Reed
Toby handled the sale of my Dad's property in a very sensitive way. He gave a sensible valuation and kept in regular contact regarding prospective purchasers and offers. He took a lot of photos and regularly updated the details on the website to keep it looking fresh. I would recommend John Smale Estate Agents to everyone.
September 2019 by Louise Hornsby
From Louise & Mark
August 2019 by Lisa Sutton
Great service and great team. Happy to assist and respond quickly to all queries. One disappointment was details within the particulars and 1 bit of information provided by the agent, however, still bought our home! Very happy. Thank you.
June 2019 by Kaleem Ullah
I dealt with Toby for the sale of my flat. His valuation was spot on, and I'd accepted an offer a week after it went on the market.
