March 2024 by Tony Cutts
Really enjoyed our lunch we had here. The staff were extremely friendly and it was a great environment for kids. The kids and adults menu was great and the food was delicious.Not been to one for years but really enjoyed it and will go back!Kid-friendliness: They were great with kids with a colouring set to keep them occupied and a great kids menu
March 2024 by Sheue Lin Ng
Very nice pizzas. We ordered the dough balls with cheese, beetroot salad, bread with mozzarella and duo pizza. The dough balls and mozzarella bread are ok. The beetroot salad was really good. Three pizza flavours are amazing.
March 2024 by Jade Eaton
Poor experience, kitchen got my order wrong twice but instead of being courteous about it I could overhear one of the Cooks (I believe his name was Kyle) arguing with the waiting on staff about it and then proceeded to glare at me from the kitchen. My order was incorrect, it wasn't personal in any way however, the pizza I received to begin with was lukewarm at best and dry, when your paying over £10 a pizza you expect it to be hot at the very least.To be fair to the waiting on staff and manager, they were great and their customer service was excellent and they did try to make it right but by that point I was fed up. If you're going to have an open kitchen at least have the kitchen staff concentrate on the task at hand and instead not try to intimidate or belittle customers (which I then overheard later on). As someone who visits regularly with family and are all Gold Members, we will all be giving it a wide berth for the interim.
March 2024 by Adek Wwa
First of all, the place is dirty.The waiters make a mistake with the orderI ordered a margarita pizza that was missing cheese ?
March 2024 by Ola Kacperczyk
Was served by a lovely lady called beth,exceptional service 10/10 I hope you get some recognition for this great young
March 2024 by PAUL Musson
Excellent service and
February 2024 by Becky Hammond
Amazing
February 2024 by Sophia Andreou
Food was as expected for the usual Pizza Express however it took 3 hours to get a meal and dessert in what was a relatively empty restaurant and that's with us prompting staff to engage with us. Wouldn't bother with this particular store again.
February 2024 by Clan Ayre
A rare experience but would certainly eat there again.. Staff were jolly and friendly. Food was most enjoyable and in a nice relaxing atmosphere.
February 2024 by Liam Sloan
If you intend on spending three and a half hours to eat a pizza and a dessert, this place is for you. For everyone else however, it is not. This place has the least engaged and slowest staff I have experienced in a long time! At the time of writing, I've finished eating and have been waiting an hour for someone to ask to pay for the food. They have had a full staff change over whilst we have been here, if we had got up and walked out without paying I don't believe anyone would have noticed
February 2024 by Thomas Wragg
Took 5 minutes to seat us and waited a further 10 minutes without a single person coming anywhere near us. What made it worse was people who came in after us were seated and ordering before a single word was said. Needless to say we left hungry and annoyed. Awful service.
January 2024 by mohammed makada
hiI was unable to get seated as the lady refused to serve me , and said I should wait as she was busy chatting to a customer who was seated and eating her food .She was extremely rude towards me and I can only assume it was because I was of Indian nationality .The restaurant was quiet with only 2 customers .No greetings at all when i entered the premises .I said hello , to which the response was , I am busy .I would normally expect a welcoming and warm greeting from a waitress , but this was cold and unwelcoming .
January 2024 by Pat Garnett
Popped in after some Christmas shopping. Greeting set the tone straight away, happy, and helpful. Food was really quick and amazing. Would recommend to anyone ?
January 2024 by Chris Walker
Came to Pizza Express for a bite to eat after some time hitting the shops. We must say, Lucy is the most caring and down to earth waitress we have ever been greeted by. She elevated the experience by being so bubbly and chatty which was great to see. The service provided right from walking through the front door was impeccable and Lucy is an absolute credit to the company. The food was very nice, explained well and presented equally as good. We had such a great time and will definitely be back and really hope Lucy is serving and greeting us on our next visit ?
January 2024 by Sandra Edwards
First time going out to eat right after New year. The welcome was warm and friendly, we didn't have to wait. Our server Amber was incredibly friendly and kind. We had a few issues with our drinks as low in stock after New Year. Amber went above and beyond to meet our needs. The food itself es was really tasty there were so many vegan options. Definitely would go again not just for the food but also the good service.Dietary restrictions: Plenty to choose for vegans and even made sure they asked about allergies