March 2024 by Paul Morris
Staff welcoming and attentive. No long waits even though the shop was rather busy. A great service provided in a relaxing manner, with no feeling of pressure while choosing new frames. Also provided helpful advice with frame options too.
February 2024 by Christine Hallam
I chose my second pair of glasses in two years, due to the excellent service. All the staff are friendly and helpful. Stuart (Jones?) has been extremely helpful in all respects. Nothing is too much trouble. He is very thorough and experienced and as my prescription is unusual and takes time to get right, he spends time with the fitting and making sure they fit perfectly.He is a great asset to Specsavers. All the staff are brilliant! Can recommend.
February 2024 by Chris Wix
Every visit has been excellent in every regard thus far, they even helped pick up on something missed at the hospital and had me referred back for treatment. Would definitely recommend this branch if you live nearby.
February 2024 by Howard Murden
Outstanding experience from the the get go, everyone at the front desk was welcoming and sincere considering my situation being over from New Zealand and needing replacement glasses quite urgently.Lorna walked me through the process, advised but never pushed and ensured I was comfortable with the procedure throughout, I find it hard to believe I could have had a better experience which is why Mum and Dad were in the day after I picked my new glasses up to update theirs.Well done team 5*
February 2024 by Roo Donald
Helpful staff and a great selection of glasses
February 2024 by Michala Deaton
Excellent place, staff are all super friendly, all the appointment everything was explained and any questions I had were answered. Promptly referred to have an audio check as I had concerns with my hearing and got booked in very quick.
January 2024 by andy robinson
New glasses are great.
December 2023 by Andrew A Leivers
Again 100% satisfaction at Ilkeston specsavers, quick easy lens test, new lenses to try out and just great sound advice.
December 2023 by Nicola Mellor
The optician was lovely explained everything very thoroughly and the staff helped my daughter and me as I struggle up stairs even letting me use the toilet only downside was after when there were 7 staff behind the counter I had to interrupt them to help us and my nine year old daughter commented on the length of the girls skirts they were very very short she said you can see her underwear when she walked down the stairs in a professional setting I don?t think this reflects very well
December 2023 by Charmaine Moyo
Paid extra £10 for eye scan and I'm glad I did, all the staff I interacted with were very friendly, professional and explained all tests I did thoroughly. Frames are reasonably priced and I would say the prices cater for low, medium and high budget.
December 2023 by Chris Taylor
Flawless from start to finish. Sarah was brilliant and gave me the best advice. Would highly recommend!
November 2023 by barry jarvis
Superb sight resulting from excellent testing,lovely fitting glasses too.
November 2023 by Russell Straw
Great service and friendly staff very satisfied
November 2023 by Sangeeta Abbi
Sarah really professional, helped me pick the best glasses and cares in what she does
November 2023 by richard fleckney
Excellent outfit ! Simple , straightforward procedure,well explained.