March 2024 by Jack Wilkinson
Boots couldn?t fulfill my prescription for over a month. Called Peak Pharmacy up and they had one item ready immediately and the second for next day collection. No wait, fast and friendly service. I?ve now moved my prescriptions to be sent to Peak instead.
January 2024 by Paul Martin
Often busy always polite and helpful good chemist
January 2024 by Ashley Buckley
Have nothing to say about this excuse of a pharmacy apart from sort out your stock process and for staff to be more open friendly and approachable!!That would be great!!
December 2023 by David Attle
The quality of customer service has vastly deteriorated over the past few months. The lead time required for prescriptions to be serviced have recently been extended to 4 days & even when you're notified by email that prescriptions are ready for collection, the typical waiting time to be served is 20 minutes. I often find this difficult to understand considering the number of staff milling about in the back of the pharmacy. If ever an organisation was in need of an efficiency review the Ilkeston, Nottingham Road branch of Peak Pharmacy is definitely one.
December 2023 by Jack Middleton
Slowest most unreliable pharmacy going, 15-20 min wait every time. That's if they're even open!
November 2023 by David Cooper
Very good
July 2023 by Marita Jenkinson
Been twice today to pick up my prescription, both times closed when they should have been open. We even phoned up to check opening hours before setting off but on arrival the second time a girl came out to say the pharmacist was late and they couldn?t get hold of them or open without them. So we had two wasted journeys I?m afraid.
May 2023 by Katie Savage
Worst pharmacy ever! Terribly slow service and they love to tell you ?Please could you come back later in two hours? or ?we couldn?t find your prescription? won?t be going again. They never have the items you want in stock.
February 2023 by Shush_ Ya_Mush
I?ve never had any problems here, meds are available when they?re supposed to be, the staff are polite and helpful.Quite unusual for a pharmacy in my experience.
January 2023 by Charlie Swanson
The pharmacist is really polite and helpful... Unfortunately it ends there!There are two ladies who are extremely rude and unprofessional.Avoid!
October 2022 by Jade Charlton
Staff had a back and forth about who was going to serve me, and eventually asked me if I was waiting after staring at me for 45 seconds. Completely unprofessional
August 2022 by Liz Hill
Depending what staff are on determines level of customer service you get
July 2022 by heathercarroll87
Went to pick up a prescription at 1.30pm when it was supposed to open and they said the pharmacist wasn?t back from their lunch so I had to wait a further 15 minutes with a young child who needed his medicine. Won?t be going here again and wouldn?t recommend.
April 2022 by jake weston
Friendly polite staff, always seem helpful, waiting time is ok.
March 2022 by Natalie Pickering
Some of the women staff are quite rude and arnt very helpful at all, but on the other hand the pharmacist that bloke Mark is very different and is very helpful and always puts me at ease with any unusual symptoms that you have.