March 2024 by latics man
Booked in paid £25 for puncture repair only to be told not able to do till later. What is the point of an appointment. Any way drove to Ilkeston tyres £5 for repair and no wait.
February 2024 by Iain Hall
Lovely folks who look after you, very efficient at what they do. I was in and out in no time.
February 2024 by Roisin Bailey
Great customer service, friendly, and speedy for my MOT! The team were very understanding that I had gone to the wrong halfords in Ilkeston, and then still managed to get lost following my navigation system. Will definitely return (early next time)!
January 2024 by Lucy Jones
Thank you for tightening my loose valve. Will be getting a new tyre as advised
December 2023 by Christian Ross
Had extreme understanding and patience whilst I was completely messed around by the RAC. Completed the job within 3 and a half hours. Top service
October 2023 by Hannah Cowan
Great as usual , thought I had a problem with my breaks so booked my car in . Team advised no problems and no charge. Very trust worthy !Service: General repairs & maintenance
June 2023 by Andrew Bloor
Had a thorough check on my brakes.. I cannot fault the workmanship.Excellent communication by the front of office staff. Explaining all the details of work that needed carrying out.It's difficult to assess if this garage is any more expensive than others as this would depend on getting quotes for the same work.But having had a few new parts fitted.. I was very satisfied with their standard of work.
May 2023 by Chris Smith
Excellent service from friendly staff, I had 4 new tyres fitted in 30 mins whilst I waited. I could also overhear the young lady on reception offering good friendly impartial advice to customers on the phone and in person, very impressed.
May 2023 by lee maher
Brilliant service guy even did number plate for free highly Recommend for quality repairsService: General repairs & maintenance
April 2023 by Marc Wright
Very impressed, the staff were friendly and on time with my MOT. Did a great job and explained everything well. They also liked my car and their comments made my day. A**Services: General repairs & maintenance
April 2023 by Martin Horner
Top job replacing my handbrake cable. Great communication and customer service. The young lady at the front desk was very polite and friendly (sorry, I don't remember her name)
March 2023 by Neil Cochrane Cooper
Had full service and MOT on the 21st Feb [been here previously too and also take our other car here too] Good service and really nice polite reception staff... however in the course of an MOT retest my vehicle was badly scratched on the sill to check a welding repair [uneccessary amount of damage caused] now the 5th of March and still not heard back from customer services re my complaint over this. Not a great way to treat a regular customer.
February 2023 by Paul Morris
The staff were excellent. I received a warm welcome and was given a clear explanation of the planned process for the service and MOT of my car.A phone call was made to explain how the car got on and a detailed breakdown of the work required and any additional costs needed was given in advance of proceeding before anything was done.The work was done quickly and a call was made to inform me that my car was ready to pick-up. A full and comprehensive written report of work done and breakdown of all cost incurred was given to me on arrival to collect my car.I would highly recommend this garage for due the staffs attention to detail and the quality of the work done.
February 2023 by Elisy Lindsey
Really friendly reception and great service. I'd only booked a wheel alignment after hitting a pothole but they noticed I also had a light out so replaced the bulb free of charge!Service: Wheel alignment
January 2023 by Jena Mitchell
RAC uses this garage for tyre replacement. Went in today and super quick and efficient service. Tyre replaced within 20 minutes. Thank you for your service.Service: Tires