Tires in Derby, Derbyshire

“Nipped in to the upper dale road branch today. Jon the branch manager was welcoming and served us with a high level of customer service. All lads there were lovely and said morning when passing by. The work carried out was high standard and the price was reasonable for the work completed. We also had a quote for an advisory repair and that was again fairly priced. Stood waiting I was impressed to see the work environment been upbeat and all looking happy to be there doing their jobs. Top credit to Jon! As a manager he was available at reception for arriving customers. But also made a conscious effort of nipping out to check on his lads and their work, also helping and just always on the go. A huge credit to you at ETS! We will use again and highly recommend. Thank you lads. Adam and Hayley.”

“Great service and competitive prices. Compared 5 garages in the local area for a full service and MOT and was by far the cheapest option. Booked my car in online for the following week and dropped it in with no hassle. Staff were friendly and welcoming and the reception area was modern and clean. Even get a smart looking pack for all your service documents and a little bag for your locking wheel nut! Will be returning next year.”

“I ordered and paid for my tyres online and booked a convenient appt. Sadly, the awful flooding in Derby meant I could not get to the site (and I believe they were flooded too!) for said appt. But altered it online very easily to a week later, and my lovely new tyres were fitted within an hour.Well done to the team who obviously must have worked very hard to get the place dried out, cleaned, and back up n running within a matter of days of the flood. ? And pleased that my new tyres will keep me safe through the next batch of relentless rain!”

“I recently visited Mr Tyre to address a few issues with my car's tyres. I needed two new tyres for the front, along with a TPMS replacement, and a TPMS installation on one rear. The rear tyres were in good condition, so they were meant to remain untouched.However, upon closer inspection later in the evening, I realised that despite having the new front tyres in place, one of the original fronts had been inadvertently placed on the rear where only a TPMS replacement was needed. My attempts to contact them went unanswered as it was after their closing hours.I visited the very next morning. I was met with Dean, who was incredibly understanding and proactive in finding a solution. While it turned out that the rear tyre had already been sent for recycling, Dean and the team took the situation seriously and worked diligently to rectify the error.Mistakes happen in even the best of circumstances, and it's how they are addressed that truly matters. I must commend Dean and the entire team at Mr Tyre for their outstanding customer service and genuine dedication to resolving the issue. Despite the initial mix-up, their commitment to making things right speaks volumes about their professionalism and integrity.Their actions have reaffirmed my confidence in their services, and I'm more than happy to continue entrusting my car to Mr Tyre”

“the young guys in the garage were upbeat, friendly and helpful from the first phone call to driving away. I was given a waiting time and a price that didn't waiver. Really good service. Thank you.”

“Ordered 2 new front tyres on line and booked my slot 2 days after. Garage soon had them replaced and on my way out. Efficient,clean and tidy place with very reasonable prices too.”