March 2024 by Elizabeth C
Spent a very pleasant couple of hours at our favourite Starbucks this afternoon. The environment was clean and tidy, with plenty of seating available. We were spoilt for choice when deciding which delicious sweet or savoury treat to have, despite it being quite late on a Saturday afternoon. The drinks were made perfectly, both the hot coffee-based beverages and the delicious fruit-based, iced Refresha. All staff members were polite, friendly and helpful. A special mention must go to a lovely young lady called Phoebe, who was exceptional. She was very kind and accommodating, and so patient whilst interacting with the youngest member of our small group (aged two). Phoebe helped to carry our food and drinks to our chosen table, and considered the safety of the young guest - she could not have been more professional. It was a pleasure to meet Phoebe, and I hope we see her again next time. She really did enhance our experience, and she is a credit to Starbucks.
March 2024 by Alex Bedlow
Really convenient next to the A38
February 2024 by Andy Mortimer
Expensive for coffee with the lowest caffeine levels of the big coffee shops but tastes good.
February 2024 by Chris H
We have made this place a destination now and always pop-in on the way back from our regular trips to north Wales. Over the last two years, all the staff here have been exemplary and really show how good customer service can be. They clearly select their staff carefully and train them well. Inside, there?s plenty of space and there?s an outside area. Car park is shared with a local business, but never had any difficulties parking.
February 2024 by kew1uz
The staff are miserable with attitude. Every time I go to this Starbucks the coffee gets worse and worse. We used to come here every weekend and the staff were so friendly. Since the other staff have came in they can?t cope with any type of negativity. Previously my husband came to blows with a member of staff after making a simple request for the toast to be with the drink. Her attitude was appalling as she stormed off and started banging things about. Latte was appalling today as was simply hot milk. I?m done with this one having spent a fortune there over the years! Not nice.
February 2024 by tim noble
Good coffee shop, no drive through but can collect take away inside. Near Little Eaton just north of Derby and just off the A38. Comfy seats inside.
February 2024 by Bethany Smirnova
Lovely place!
February 2024 by Rich kent
Coffee was good as it's Starbucks!!....music was loud from tinny speakers which Took over the conversation a bit. Staff were ok but the floor was slippy...very slippy! I told the staff and they said it was because it was so wet they had to mop all the time!I think you need to retrain the staff how to use a mop properly as my sister who I was with is a cleaner for a living and she told me it's because the mop, bucket and water aren't clean or have floor cleaner that isn't old.It was worse by the back window and other people mentioned it too when I nearly broke my neck getting up to get a sugar!Don't think I'll be sitting in there again as I feel for my safety and others!
December 2023 by JKRCornwall
Haven?t visited his branch before, so was a little surprised dogs not allowed, when every other Starbucks I go to they are. That aside, not just this branch, but Starbucks generally, I feel the quality of the coffee being made has deteriorated in the last 6-12 months. It still tastes great, but the lattes, for example, aren?t being properly made. They?re just flat, with large, almost ?soapy? looking bubbles on top. Not just on this occasion at this branch, but almost all of the ones I?ve bought over the last year. I?m assuming something has happened with the training of staff. I?ve been an avid fan of Starbucks coffee, but have found several independent cafes that now do much better lattes. I?m hoping things will improve.
December 2023 by Gill Bloor
Love starbucks. Didn't eat in. Plenty of light open space and seating.
December 2023 by Sam
Newly refurbished and very clean, food expensive but great
December 2023 by Geoffrey Payne
A good cup of coffee and we're happy to use my Thermo
December 2023 by Leif
It's a Starbucks, so, it's good coffee. The service could be improved though, most times I visit, the staff are pretty dire. Only 2 members in the past have been chatty and made me feel welcome to actually drink there.
December 2023 by Matt Hadfield
The tea is lovely and highly recommended. Can't comment on the coffee as I can't stand the stuff but hear it's nice feom those who do.
December 2023 by Jack L
Visited after a trip to the local garden centre. How this store has deteriorated in the last 12 months. The queue was nearly out the door, and we waited nearly 25 minutes for 2 coffee?s. Our ?baby? drink, was done extra hot. Extra hot milk for an 18 month old!!