March 2024 by Charliexp
Quite possibly the worst mcdonalds in derby. Nearly cold food, customised orders aren't adhered to... It's awful. Not as good as it used to be. Not as good as the mcdonalds on the wyvern.
March 2024 by James Ridley
Worst experience at any franchise. Basically only services delivery guys rather than walk in customers. 30mins for a single burger and chips on Sunday night.
March 2024 by Paul Moore
asked to pay for ketchup shocked i will not be going
March 2024 by Jennifer Steven
Big Macs are always cold. Shop floor was dirty with dried mud and food spillages. Very
March 2024 by Ian Stone
Breakfast stop, must describe as underwhelming, sausage and egg mcmuffin seemed firm/stale, hash brown acceptable, but miserable half measure cappuccino failed to impress.
March 2024 by Kyle Bean
Possibly the worst McDonald?s ever! Food is always cold, you never get what you ordered - always something missing. The wait times are the longest ever too. This place just needs a total restart with staff, it?s
March 2024 by Simon WoodWorks
Worst McDonald?s by a landslide. If there?s any award for worst fast food. Well done you?ve won! (Fast by no means plays a part here) 45 minutes to get my food.. which at that point my coffee was stone cold. I get you don?t need a degree to work here. But I strongly believe there isn?t a single brain cell being shared amongst the staff. If you?re reading this McDonald?s. You need a management shake up here. It?s a shambles.
March 2024 by Adam Button
This place constantly is stingy with the McFlurrys! If you?re after a McFlurry, do not come here; the level of ice cream was below the mouth piece of the spoon!!
March 2024 by Michael Bull
Appalling service at this McDonald's. Sent by a young girl on the till to pay at the next window, then told they can't take payment at that window so I need to drive around again which I refused because there was a long trail of cars due to football traffic.I asked for the card machine to be brought down to me, the young manager refused, I said OK take my card to the machine, again he refused, when I said I'm not moving until you take payment from me here....his Immediate response was "i'll call the police".....pathetic.I asked for his name, again he refused (I got a photo of him).My son got out the car and walked to the first window to pay, the young girl apologised, the manager was hiding.Paid and got the food, they added burnt onions to the burgers (I have a picture)I now know who the Area Manager is and will be making a formal complaint.
March 2024 by Edvam Lima
I ordered a ketchup to take and they didn't give me ?
March 2024 by Kenny Grant
No printouts of o, no indication what order number, slow service, no milkshakes available, hot chocolate was like water, disgusting. Went to the counter to complain, nobody came never again to Macd.
March 2024 by Martyn Richard
Had to complain after waiting almost 20 minutes for my order to discover they hadn't started it as they had a issue with the burger. As soon as I said I wanted a refund within 5 minutes my meal had arrived.
March 2024 by d gadsby
Food turned up cold missing items, incorrect drinks and drinks spilt when called up management was not helpful at all was only told to complain to just eat app and was told they couldn't do anything as its down to just eat
March 2024 by Rhiannon Kirby
Ordered a McDonald?s as a leaving party for a family member, and all we got was all the drinks spilled, wrong drinks itself, the wrong food. All the food was cold. And when we called up they wouldn?t offer us a refund, nor a replacement of our food, so our kids went hungry and had to make them something else to eat because of this. And our order was nearly £50.
March 2024 by Matthew O'neill
They seem incapable of getting an order right guaranteed to be something missing weather it's fries dips or straws. If I was this bad at my job I would get
