January 2024 by John Plant
Visited today to exchange some gift items (Male Autograph items). It was going to be complex but the transactions were dealt with in a very friendly and efficient manner despite it requiring several steps to the transaction. Well done and thanks
December 2023 by Jacqueline Beech
Please Marks Spencer?s could you please have some seating as an 70 + and my husband finds it difficult to walk too far after back operation , don?t want to use wheelchair . We love M& S products .
December 2023 by Edward Fox
Very disappointed to see staff in cafe on tills then handling confectionery without washing hands or wearing gloves not good enough
November 2023 by Julie Gillett
Going on my visit on Sunday.The store assistant couldn't have been more helpful nothing was to much trouble..
November 2023 by Richard Bates
Best shop.but.expensive at times.It's quality you pay for.
November 2023 by Andy King
Queued for ages at the cafe counter only to be told there were no breakfasts available. No signs had been put up so very disappointed. 1 star.
November 2023 by Lady Cecilia Siekierska
Good shop,very helpful. Looked after me when I took a funny turn suddenly
October 2023 by Tayyaba Iqbal
I?m extremely disappointed with my visit to marks and Spencer?s today my fiancé was racially profiled by marks and Spencer?s security and the security guard was extremely unprofessional and lacked basic training. The security guard was threatening and refused to identify himself his name or company and even threaten to take legal action against myself despite not breaking any laws.At this point the security guard behaviour is making me feel agitated and unsafe so I reported his behaviour to member of staff called Natalie who did her best to try and validate the unprofessional behaviour of the security guard, Natalie eventually apologised but kept counteracting by supporting the behaviour of the security guard. I asked for a high ranking member of staff, Mike the sales manager came down and basically again tried to defend the action of the security guard. I?m a regular shop at this store and many other marks and Spencer?s around the UK and I?ve never had this issue before it?s extremely disappointing that marks and Spencer?s don?t hire qualified security guards with the basic knowledge. Due to the complete disregard of security guards action I will be making a formal complaint with marks and Spencer?s and the security guard company. I?ve enclosed within this review a photo of the security guard and my receipt.
October 2023 by Olakunle Ogedengbe
A bit more quality for affordable extra quids.
September 2023 by A J
Today the cafe had no sourdough bread so all of the brunch menu unavailable. Finally decided on Eggs Benedict. Finally after 15 mins of waiting when I asked was told oh sorry there's a 20 min wait now.The girls on the coffee station didn't know this but they looked frazzled asked for a refund which I got but only for the Eggs . Poor service , cleared my own table didn't even offer a coffee as way of an apology
August 2023 by Samaneh Esfandyari
I am happy with M&S shop except coffe shop in Derbion shopping centre .Staffs are making coffee most of them they don?t know , twice I have ordered cupachino both wasn?t done properly. Day by day it?s getting worth .Don?t clean tables , customer has to ask them could you please the table . I put a picture of my coffee foam wasn?t really foam .
August 2023 by Scott Henderson
Nice big cafe. Excellent service.Decent menu. The baked potato was excellent.Lovely staff. Nice and clean.
August 2023 by Marie Bennett
Love the clothes,food and staff always helpful, just sad that it's gone self-service big let down ?
August 2023 by Helen Whetton
Hi ? I enjoy shopping for food here. Love from Adam Helen and Nell xxx ?
August 2023 by Debbie Fitzgerald
It?s probably the only decent shop in the Derbien centre. Not been to Derby for years it?s become a real dump in the Centre. The store was clean and the food in the cafe was lovely.
