August 2023 by Google user
Always been a lovely dental practice, have been an nhs patient since 2013. Never had any issues that hadn't been resolved quickly, such as moving dentist because one was rude in the past but nothing else to mention!
July 2023 by Nige
Very friendly welcome and probably the best dentist I've had in 50 years.
April 2023 by Michael Siviter
I don?t have a bad word to say about this dental practice. I?ve been a patient now for a few years. They are friendly, helpful and accommodating. The dentist Preeti Chaudhary is by far the best dentist I?ve ever had.
April 2023 by Sarah Carter
The best dental experience I have ever had. Akram really put me at ease when I needed a wisdom tooth and molar removed. I have always been a very nervous patient but if Akram is always as nice as this time I will be more than happy to go.
December 2022 by Kelvin
Yesterday morning 13/12/22 @ 08:24 I knocked and walked in at your dental practice outlet and found two ladies sitted comfortably, one of the lady bigger and older than the other one didn't even wait for me to say anything she immediately shouted, "WE ARE NOT TAKING IN ANY PATIENTS ". it shocked me and I asked her "sorry" she said go back outside and close the door its too cold for me. I thought maybe there was an emergency and walked back outside and knocked from outside, the pretty younger one with dark hair acknowledged and with her hand asked me to come in. The bigger RUDE one shouted again, "WHAT DO YOU WANT". I lost words and stood there frozen for a second. She looked at me with a stern angry face and said WE ARE NOT TAKING ANY PATIENTS. I said "Okay" and walked out dumbfolded. She immediately rose up and before I left completely, as I was still confused standing outside with what had just happened , she banged and locked the main door loudly. Moreover I had closed it not like I had left it open, and since its a glass see through door and window one from outside could see everything. I left a VERY VERY disappointed and shocked person.Even if one is going through a bad day at work they shouldn't be that RUDE AND MEAN. I honestly found it veeeeeery hard to believe that is someone in hospitality acting that RUDE. That was a VERY VERY embarrassing ordeal and even if you are fully booked and you have enough money there is NO need to be rude to others. Plus you didn't even know what I needed. Be polite and kind it doesn't cost a thing.To whoever it concerns; the timings and date are correctly mentioned you can follow it up and see what am talking about. Am sure you also have CCTVs at your premises that can proof her actions since she was visibly agitated by my presence. Sad Sad VERY VERY SAD !!!. This kind of people still exist in 2022.
December 2022 by karen froy
I have been a patient for a few years and I am very nervous,especially if I am having an extraction. This morning Deepak removed my wisdom tooth and I felt nothing,normally I would feel something.He is the first dentist in 50 years that I have felt comfortable with.Chloe the receptionist made me feel less anxious too.
December 2022 by Srale Gurl
Lovely staff always happy to help - especially nurses who work hard and always manage to keep smiling ?
December 2022 by Shannon Toyne
I rang at 9 o?clock like it says but there terrible for answering the phone& and then have to leave a voicemail and they?re suppose to call back but it takes ages , even if it?s an emergency appointment wouldn?t recommend id go else where everyone ??
December 2022 by Richard Paxton
Always happy with the service I receive and always a warm welcome especially from chloe
December 2022 by Natalia Panasiewicz
Lovely staff always happy to help - especially nurses who work hard and always manage to keep smiling ?
August 2022 by Catherine Groves
Best dentist I've been tooGot me in earlier than planned and were really helpful and gave a lot of advice
June 2022 by Melanie Newell
I have been attending Derby House Dental Practice pretty regularly for many years.I have come across some lovely dentist.But today I had my second appointment with Preeti Chaudhary. I had many concerns about my teeth, for the first time I felt listened too.I can honestly say this is more than a job to her. Her patient satisfaction is paramount. I feel I've struck gold with this dentist.Thank you I'm so pleased with the care I received today.I now feel confident that I'm under the care of someone who generally wants to do her best for her patients.
March 2022 by Sarah Walker
I finally faced my fear and went to the dentist for the first time in 15 years!!! Wow! Immediately put at ease. Staff were great. Bev for Prime Minister!!!
March 2022 by Matthew Wibberley
I had a very good experience, the staff were friendly and helpful. I was very happy with my visit and would recommend the practice highly.
February 2022 by Anna Maher
Been a patient since it opened, and I have to say what a brilliant surgery, Bev the receptionist is so lovely and helpful and always a smile when you walk in making you feel at ease ? my only complaint would be that you never see the same dentist, and some of them are just out of training and can come across as quite nervous which is never good with a dentist ?
