July 2021 by tsapman li
To whom it may concern.I find this company are incomprehensible. I did indicated to a so called director Barry, that are the part and labour are under guarantee, he actually indicated to me that(NO) .And I suggested to him when Fergus and Mr Cheung created this company on 1983 was with the principle of honesty and integrity. Unfortunately that, Mr Cheung seen die. This job was done in June 2020 , Remember we got a COVID lockdown from September 2020 and I made the complaint on the beginning of June 2021.Therefore this equipment was not used that often. I indicated to Barry that this restaurant can?t open until late May 2021. I indicated to him was the pilot light, and the part was something wrong.Hi people, don?t assume this company will give you a guarantee on their works .Before you make any decision, be sure u go to and get a comparison first, and before you ask this company to do anything, be sure you got a written guarantee via email.
