As you'd expect, have everything you need, however cheaper online. Would only go if needed something asap, which I did. The lads there are fantastic, customer service is top. However the reason for the low rating (and this is based on the last couple of interactions) whoever the lady is (expecting management) needs to really... read full comment
December 2023
Really helpful staff and even helped take my heavy order to the car for me.
October 2023
Went in today and was impressed by the service. Catherine helped us with what we wanted when we couldn't find it and offered advice on ordering goods on line. Top service all round.
Click & Collect - Our new super-fast shopping service.
Step 1 - Order & pay online.
Step 2 - Collect in as little as 1 hour.
Step 3 - There isn't one. So you can get back to playing with your pet.
At Pets at Home we believe shopping should be simple. So you can focus on your pets. Now you can shop how you want, in a way that suits your needs. With our new super-fast Click & Collect service you can order online and have it ready to collect in as little as 1 hour, at no extra charge.
How does it work?
If the items you want are all in stock at your preferred store, you can Click & Collect in as little as 1 hour.