October 2023 by Laura
Same experience as Beverly. It took us an hour to drive up today through bad floods, my sister called to ask them to hold on for a couple of minutes as we were almost there and they were about to close for lunch. They said they couldn't as 'its their lunch hour'. They sat in the store, we sat outside in the car, for an entire hour while the storm worsened, wondering how we were going to get back as the bridges had flooded and we barely even got there! Selfish and spiteful staff, kindness costs nothing, I hope karma comes for you you nasty witches!
November 2022 by Heather
Really lovely staff. Can't do enough to help.
July 2022 by Frances Cryan
I find the service excellent and the staff very helpful. My previous pharmacy before I moved house would take at least a week to get my meds done and often forgot to text. With this pharmacy I sometimes get a text the same day to say they?re ready. No complaints at all.
July 2022 by Beverly Whileman
I was on the bus to the chemist in grassmoor , I phoned them to say I was on the bus I was hoping to get there on time to just pick up a prescription, has they Close at 1pm for lunch , it was only a ten minute journey, , has I got off the bus which is right near the chemist ,I could see the pharmacist rushing out the door to get in her car in front of the chemist doors it was spot on 1pm , , how nasty is that to know someone is on the way, in a rush , , that she decided to get out quickly rather that do something nice for a customer , she just said sorry it?s lunch time , I said but you knew I was coming and its only just 1pm now , , how is that good customer care , it isant and obviously she definitely didn?t care , it?s too far for me to walk back home with osteoarthritis in my joints , And then walk back down in an hr, and I had been caught in very heavy rain so I was drenched through , so I just sat there on the wall and had to wait ,till she came back , , , I know people are entitled to there lunch they deserve to have time for lunch , after working all hrs , but that was just downright spiteful to know someone is on ther way, and they don?t care ,
March 2022 by Jai Melbourne
Pharmacist and girl at front counter are lovely. However, the blonde lady at the back is stern and rude. Hence the 4 stars instead of 5.Only other issues... It would be better to tell customer you don't have something in PRIOR to giving rest of prescription...
December 2021 by Jai Scott
Pharmacist and girl at front counter are lovely. However, the blonde lady at the back is stern and rude. Hence the 4 stars instead of 5.Only other issues... It would be better to tell customer you don't have something in PRIOR to giving rest of prescription...
December 2021 by Jonesy Jones
Rude staff, poor service and an awful company. I will not use even if desperate.
August 2021 by Peter Greene
good chemist
