June 2023 by Paul Rice
Friendly staff. Good service.
June 2023 by Dwaine Griffin
Useless every time
June 2023 by me me
Sort yourself out Boots.... I've been using this chemist on Heath Road Chesterfield for the past five years and can count on one hand the amount of times my medication has been on time and complete... Today, having given ample notice (5 days) I have attempted to collect my prescription only to be informed AGAIN that I need to return tomorrow... Whilst normally this is inconvenient I have recently been discharged from hospital and am unable to drive, now means a walk of 40minutes.. considering I have had surgery on my spine is not an easy task. When I enquired about the lateness I was advised to either take my business elsewhere or return tomorrow.... As I feel in this instance I've no choice but to return tomorrow it will be my final use of your company..
March 2023 by Ryan Darby
Absolutely Shocking pharmacy.Never answer phone , always late doing your prescription because they are very slow even when the doctors have sent it early . Boots. Best thing you can do with that pharmacy..is shut it down!
March 2023 by Stephanie Jackson
Never have anything in stock always say come back day after it?ll be here been waiting a week, went to another pharmacy got it straight away. Takes agers to be served shocking service !
March 2023 by Alesha Tompkins
Complete joke, never have prescriptions in and been waiting over a week for a child prescription which is needed always come back tomorrow then oh sorry we don?t have it ! Needs to be sorted
February 2023 by Kerri Foster
Terrible chemist, needs a bloody good clean..staff are lovely but always a problem trying to get prescriptions, They haven't received them! They are not ready! They don't have enough in stock! They rarely answer the phone!
February 2023 by Tracy Green
Waiting over a week for medication or more for some people. This place has gone down hill since the new staff have taken over they don't seem to know what their doing half the time. Very concerning for elderly or the really sick that rely on medication and can't have it delivered.
January 2023 by Lisa Hopton
Always opening late and they don't have half the stuff in some times very poor service they need better staffing levels and when you go in for a prescription that has been sent by the doctor they have either not seen it or it take them ages to do it
August 2022 by Gemini Smith
If I could rate below a 1 star I would, they never answer the phone, to under staffed, wait times are ridiculous, you have to wait outside in all weather's, they never have your prescription ready even when pre-ordered, products over priced. Not very clean
August 2022 by Louise Lowe
Terrible service for prescriptions. Massive queues to even get in. I leave over 2 weeks for repeat prescriptions to be prepared and they're still never ready. Used to be able to call to ensure they are ready but no one answers phone. Have moved to another chemist. I don't mind having to travel a little further
August 2022 by Jason Garlick
Unfortunately this place is disgraceful at the moment and has been for some months. There is an A4 notice apologising for staff shortages (due to Covid) and that the staff are working as hard as they can..? Really, I'm sorry but an A4 piece of paper does not excuse ignorance and poor service when the 3 staff are stood around talking and the only person to acknowledge me, in 10 minutes of being stood in the shop, is the delivery driver who actually told them I was there ?? I really wish there was a 'no star' rating right about now
July 2022 by Shaun Dolby
Alot of things to buy plus staff was very helpful.
July 2022 by Heather Gunson
Poor service and never answer the phone
June 2022 by Suzanne Hill
Staff are friendly enough when yhe eventually get to you. Waiting times are ridiculous though even if you just want to purchase an item off the shelf nevermind waiting for a prescription. Would be better travelling further as would be quicker then this place
