December 2023 by Paula Wilcock
We have just received excellent service from the Horizon Team! Great advice and customer service from start to finish. The result is a five star bathroom which we are so pleased with. The fitter Keith Meldrum did a brilliant job coming up with a few solutions to unforseen problems as the job progressed.
September 2023 by Joanne Tinnion
Fantastic showroom, helpful friendly staff, nothing too much trouble. From choosing what we wanted to planning the bathroom they were first class. Would 100% recommend
August 2023 by Annette Younghusband-Mawson
By far one of the best bathroom showrooms around, plenty of choice for all budgets.We have used Horizons for many, many years and would not go anywhere else.Staff and service is impeccable from Neil designing bathrooms to delivery of the goods.It?s lovely to be able to speak to someone who knows about all the products they sell and gives plenty of options of design.
August 2023 by Lynne Phillips
Excellent, friendly advice from Daley, the gorgeous showroom gave us good ideas of what to choose. Would highly recommend!
August 2023 by Stephen Wilson
Great Bathroom store. Excellent products. Lots of different styles and terrific selection of tiles and flooring. The clincher is that all the staff are extremely personable and professional. Good old fashioned service with a smile!
June 2023 by Pam Shepherd
Couldn?t fault the staff at horizon. Get a lovely welcome when you arrive and staff go out of their way to get exactly what you need. Run out of floor tiles and they were ordered and delivered within the same week. Thank you for all your patience and help.
June 2023 by Garry Edmondson
Excellent service all round! Would certainly deal with them again for any future bathroom upgrades. Good quality products and service.Always plenty of stock available such as tiles etc.
June 2023 by Ethan Bro fc
Highly recommended. Lots of parking, friendly and knowledgeable staff who go the extra mile to help. Fabulous showroom with lots of choice. Free delivery and excellent after care service. Couldn?t ask for more.
June 2023 by Polly Lusher
As a local interiors company I only use Horizon for my clients bathrooms .Excellent service , attention to detail and able to source and supply products from all price ranges. Simply the best bathroom store in West Cumbria @greenzebrainteriors
June 2023 by william Ellwood
We bought all our new bathroom items from Horizon about six years ago. We have had a problem this year with the basin seal not sealing. . Horizon went to the suppliers only to find that model was obsolete. Horizon sorted it out with the suppliers and they supplied the new waste free of charge! Because of this part going obsolete I thought I would get a new seal for the bath plug as a spare. Back to Horizon and Neil looked in to it. You cannot just buy the seal it is a complete plug! got one but checking it against the old one, there was a difference. Back to the suppliers who sent a new one. Apparently there had been issues with the parts numbers at the suppliers. The new plug came with a fitted seal and another one that was to be swapped to suit my plug. Because of the parts number issue, Neil went to the trouble of testing this at home himself before supplying it. That's what you call customer service!
June 2023 by Christine Walker
Good insomuch the fellow turned up to measure up for our new bathroom. Disappointing that over a week after his visit we haven't heard a squeak from him.
June 2023 by Lorraine Barbarics
Beautiful showroom and extremely knowledgeable and helpful staff .. fantastic range of Farrow and Ball paints!
May 2023 by Jay Kerr
Spent 2 grand on a shower and after waiting 7 month for it to come the beads aren't the same as each other, they're not what I ordered or what I paid for, the black silicone on my receipt is clear. They make you feel very confident paying your money in the shop but soon as you're moneys in their pocket you're not important. Very disappointed
April 2023 by Julie Martin
From the first visit to Horizon Tile and Bathrooms all staff were polite and helpful to Daley measuring, planning & advising on the bathroom the service has been first class nothing was an problem even when items were returned.A big thankyou to the Installer Melvyn Barron who has done an amazing job of fitting the bathroom would highly recommend.
January 2023 by Sue Grima
Grabbed a bargain kitchen tap and some lovely floor tiles. Very happy. Thanks Neil for excellent service
