December 2023 by Coron Neal
Couldn?t fault the customer service! Staff were all very friendly and went above and beyond to sort out my phone issues. Thank you so much- especially to Amber!
December 2023 by Bob Baines
Very very helpful young lady a real pleasure
November 2023 by dawn
Assistant had a very condescending attitude, not helpful at all.Based on this I decided to buy a new phone elsewhere.
October 2023 by Taha Jafferjee
Absolutely awful customer service.I got one of their mobile broadbands which comes with a 14 day return guarantee for whatever reason.I was not satisfied with the 5G coverage in my area and so I returned it before the 14 days ran out.Somehow they charged me £35 after 1 month since I forgot to cancel my Direct Debit and after multiple times contacting them and visiting the store to confirm the full refund they only return £22.Never experienced this awful service and a world renowned company that cheats clients.I repeatedly confirmed with the billings department that £35 would be sent back.Furthermore, its basically impossible to get in touch with them via email or anyhow.Absolutely would not recommend it, you can pay a bit more with another company and get 20 times the service and trust.
September 2023 by Lucy Shaw
Very poor unhelpful service from this Kendal store. No going the extra mile not customer service skills, appalling attitude and no greeting when walking in or even a hello or getting off the chair. Only customer inthe shop so not busy at all, no excuses. Will not be using them again!
June 2023 by Als cab
No one seems interested and short on staff.
June 2023 by Karen Jackson
Outstanding staff
May 2023 by Dennis Kirkman
Informative
May 2023 by Liz Cascarino
Good day as it was quiet being bank Holiday. Had great service from Ben and Lou and got everything sorted.
November 2022 by Ellerbrook House
Very helpful staff from Barrow
July 2021 by Mike Heap
cant get in touch keeps saying network not available so how can i ring you my bill keepsa getting paid but im not useing data
July 2020 by Diane Ingham
Extremely patient and helpful. Full marks
July 2020 by Neil Asta
Great deals
September 2019 by Kieron Banks
Brilliant experience, very knowledgeable, excellent customer service. Pleasure to deal with.
August 2019 by Larry G
Rubbish service either on line or phone you cannot speak to anyone with a problem. Both my wife ripped off by so called special deals. Cancelling both pay as you go deals and my contracted phone when it expires. Been with Vodafone 20yrs never had such a poor service
