July 2023 by Celia Millward
In March 2022 we started the process of getting bathrooms designed through wickes Carlisle. We were told the installation would take place august / September of that year and we were ok with that wait as we were struggling to find a local builder to do the work and felt wickes could handle all the ordering and design for us and make the process stress free. Unfortunately work didn?t start on our bathroom until February of 2023. The builders informed us it would take 2 weeks to complete. After 4.5 weeks the builder just left one day leaving the bathrooms unfinished. No door knobs on cabinets, no skirting in some areas, no door, toilet roll holders not fitted, no lock plate to the shower. Not only this, but in the following weeks a leak started in the shower room (which is constant and not to do with use) and the tiles started cracking in the bathroom. Not to mention, the trim to the step fell off the day after it was installed. Fast forward to July 2023 and after months of calls and emails to wickes we still have no date for these problems to be rectified or any idea if the bathrooms will ever be finished. The WORST experience I could possibly imagine. We will be taking wickes and the builders to the small complaints court and ensuring none of our family or friends or anyone reading this review makes the same mistake that we did.
May 2023 by Baby Yoda
Builders merchants/DIY supplies plenty of selection for all trades prices are reasonable and staff are friendly
April 2023 by Helen Goff
Good size store, tidy , well stocked and laid out. Staff very helpful too. Could do with clearer signage as it is Easy to miss the entrance off the huge roundabout.
October 2022 by Ian Ferguson
Easiest place for materials at the weekend. Always carry good stock. Helpful and friendly staff.
October 2022 by Bill Jackson
Had what was required. Not always the cheapest but a reasonable range of every day needs in a reasonable location. No fuss no drama just as it should be .
August 2022 by Spectrum Analyzer
They always have what I need across all departments and I find the staff to be most helpful.
August 2022 by Debi Powlesland
Great selection and prices
July 2022 by Howie Shploink
Excellent supplier for DIY and very helpful staff.Prices are good as are the products.
July 2022 by Alice Murray
Wouldn?t even give this place time of day months now been having nothing but hassle for parts for my kitchen that these people in here can not understand what ones what honestly need re educated u is a l and a l is a u apparently
June 2022 by Kevin Main
Pleasant and helpful staff who checked on the levels of stock on the system and then collected it from the warehouse.
June 2022 by k s
Great place for all my compost etc
May 2022 by Siobhan Power
Amazing, really friendly and helpful staff, couldn't of got my boards if I didn't get the help from staff thank you
April 2022 by sandra haley
We went for grey bricks cement and sand and I picked up tomatoes feed a good size and slug pellets just for inside my greenhouse and not used outside in the garden hope I am OK for saying that we sometimes get hedgehogs .all of our items were of really good value and a very friendly lady served us makes shopping worth while
April 2022 by Phil T
Comprehensive range of products for the trade, tools, bricks, gutters etc
April 2022 by Debbie Mc
Small store but staff were friendly
