March 2024 by Paul Wright
The only thing missing was Basil Fawlty.
March 2024 by Chris Brown
Always a good stay at a premier inn. Staff were excellent and helpfull. Breakfast was as good as usual and the food in the restaurant was great.
March 2024 by Robert SPENCE
Ideal for M6 big retail park Asda bnm etc for any essentials. Rooms spotless restaurant big separate bar area. Staff excellent helpful. Restaurant food is ok reasonable choice meal deal is a winner. Service was rapid. No complaints.Food & drinks: In my main comment
February 2024 by Holger Rabbach
The PremierPlus rooms are fine and staff are very friendly, but the Wifi is a disgrace - even the paid service doesn't work half the time and staff on site are unable to help, so if you need reliable service, bring a mobile router.
February 2024 by Duncan McCartney
The room was fine and enjoyed a good nights sleep. Location is great for the M6 motorway but not really good if you're visiting Carlisle. Last but not least is reception is very poorly run. Only one person checking people in whilst a few waiting. Impossible to find anyone on reception after checking in for information. Normally Premier Inn are OK, so I can only put this down to staff shortages as they didn't even answer the phone in another attempt to get someone's attention in reception.
February 2024 by sue o'grady
Very comfortable very clean, the meal was lovely, and breakfast was amazing, would use again.
February 2024 by Jan Geerts
Convenient. Everything was to usual Premier Inn standards.
February 2024 by Andrew Masterman
Tried calling to confirm booking go straight through to reception no answer, why have a telephone number and a reception if no one answers, tried calling 5 times 3:30 minutes each time no great and should really be more
February 2024 by Piggy Power
We stayed for the first time here and first time using a premier plus room.No one at the desk. Had to ring bell twice to get checked in.Had to wait for ages to be seated for breakfast too.Shower mixer leaked badly.Stained carpet and nasty stain on towel. Ultimate WiFi for 3 devices wouldn't work after using on 1.Pancakes were tough as old boots and fresh berry fruits were still half frozen.Location is great for travelling to Scotland.Critical review as usually our premier Inn stays are great! This needs major improvements to the important basics.Food & drinks: Pancakes were awful, berry fruit still half frozen.
February 2024 by Ian C E Mossop
First class hotel. Staff friendly and helpful
February 2024 by jeffrey wheeler
I stay here overnight when I have to do a Scotland run.To start off, if you're looking for a hotel like the Ritzy, then this is not for you. In some instances, it looks a bit tired and could do with a spruce up in some parts.Now that out the way if you're looking for a comfortable place to say with friendly staff I would recommend you try it.Access is easy as it is literally just off the M6 at Junction 44The carpark is quite large, but the hotel is in a retail park and about 15 minute drive into Carlisle.As I said the staff are really friendly and very willing to help if you need it and the food is good and the meal deal is excellent for the price. You get a starter and main or main and a desert and a free drink alcohol or mineral off a set list or pay a bit more and get all 3 courses also included in the price is an all you can eat breakfast and drinks it really is great value for money. There is also a reasonable size bar where you can have a relaxing drink before turning in.This hotel is great to stop and recharge your batteries and a great night sleep in the big double bed.All in all it's a great place to stop.
February 2024 by Elaine Macgregor
Great location off M6 plenty parking on site very welcoming staff room very clean and
January 2024 by Andrew Smith
Bar staff was rude room was dirty bloke on desk was
January 2024 by david paterson
Rooms: Clean and very comfortableFood & drinks: Fair prices and good foodNoteworthy details: Ideal location for overnight stopLarge parking area.Stairs and handrails and a wheelchair lift .
January 2024 by craig callaghan
Brilliant place. We went last New year so went back again. Everywhere was spotless & staff always
