September 2023 by Google user
Have made several purchases over the past year, engagement ring, two wedding rings, necklace and earrings and over the moon with everything. Thank you for the great customer service and we will continue to purchase.
August 2023 by Emma Barnes
Have made several purchases over the past year, engagement ring, two wedding rings, necklace and earrings and over the moon with everything. Thank you for the great customer service and we will continue to purchase.
July 2023 by Brett George
Amazing service from both Sarah and ElleWill definitely be back
July 2023 by Paul Hunter
Called into today to purchase my wife's Tissot seastar watch at the Carlisle branch and Once again the staff could not be better, absolutely brilliant top class service.
June 2023 by Bev Beattie
Visited today to have my almost 20 year old diamond studs cleaned and get some new butterfly backs after losing one - all done with a smile, in a few minutes, and the earrings were boxed for me to take away. Asked how much it would cost, and was told it was free! Absolutely excellent customer service and my earrings look fab and are secure again
June 2023 by David Jackson
I had a great experience this morning when visiting my local EJ branch. I went in to look to buy my wife a sapphire ring for our 45th wedding anniversary which is in July. Both Sarah and Louise were very helpful and assisted me in selecting a ring which i am sure my wife will love. Thankyyou Sarah and Louise.
May 2023 by Georgie C
We visited Earnest Jones Carlisle today and received very helpful and friendly service from Vicki.Vicki was exceptionally patient while we pondered our choice and helped us choose the perfect wedding rings! Thank you Vicki!
May 2023 by Barbara Hastings
Popped into Carlisle store last week looking for a gift for my sister .Sarah and Jill were very helpful great customer service from both
May 2023 by Glenn Rowley
Sarah and Louise were amazing , great service thankyou
April 2023 by Michelle Raffles
Excellent customer service. Very friendly and helpful staff.
October 2022 by fiona mclean
Manager Carlisle store extremely helpful
April 2022 by Ann Townsley
Staff helpful and not pressured in to buying good selection of what I needed yes recommend
March 2022 by Alastair Torrance (AyyEmTee)
Lovely customer service and always a great shop experience
February 2022 by Paul Hunter
Had a great shopping experience in the Carlisle branch , thanks to all the staff especially the assistant who helped and adviced me regarding my omega watch purchase! Can't praise you highly enough.
December 2021 by Julia Goring
So much jewellery has my husband bought for me from this shop and so lovely with excellent customer services but........... Why were they so bad at customer services yesterday, miserable and dressed so badly, why has my gucci watch always cost £54 for a new battery for years yet cost £22 for a new battery yesterday and came back scratched they had always told me the watch was going back to gucci but not this time! Disappointed as this has always been my favourite shop!!!!!!
