January 2024 by Gerard Rogerson
The optician listened carefully to my needs and suggested various ways of improving my vision.Her attempts were exhaustive and her determination to get the best possible outcome was impressive and much appreciated
January 2024 by Derek Peachey
I was dealt with very quickly on arrival, Very friendly and efficient examination by Eve who was lovely.
January 2024 by Simon Gill
All the staff were really welcoming and professional providing great help
January 2024 by DIANE TWITCHIN
Professional, efficient and good value.Eve and Stef asked lots of questions to make sure that Igot the prescription, frames and types of lenses that would suit all my needs.OCT scan offered and explained well. Offers pointed out politely and explained. Came away with 2 pairs of reading glasses for £35 as well as my main prescription. Over 60s discount and Boots advantage points. Delighted with the service and also with the great offers.
January 2024 by Lisa Pattle
Luke was fantastic during my appointment. He took the time to explain my results and scans, he was patient and friendly. Alfie helped me with choosing a new pair of glasses and gave me honest advice and feedback on my selection
January 2024 by byoungandhealthy YOUNG
Fairly public area meant some conversations could be overheard but staff all friendly and helpful
January 2024 by Lorraine
The staff were really helpful and knowledgeable highly recommend boots opticians :-)
January 2024 by Rebecca Adam
I was welcomed by Steven who was very friendly and chatty, he put me at ease straight away. He carried out the first tests and chatted to me throughout, giving me clear instructions in a very friendly manner but also about day to day life over Christmas.I was then met by Naomi who tested my eyes was also very friendly, she explained everything that would happen and why. I also dicussed my recent issues with light sensitivity and she explained the whole situation with the glasses and my prescription. Even though my prescription was very small I wasn?t being pressured into buying glasses like I have been previously at other optitians, and advised me about the glasses if I felt like I needed them.I was then greeted again by Steven to help me choose some glasses, and he was very honest when a pair didn?t suit me. This can be so hard to judge by your self but he gave me a lot of options to try, even if it was to rule them out or to try something I hadn?t thought of before. We finalised for 4 then sat down for the final try on. Again he was very friendly and talked about day to day life that helped put me at ease and I think this helped me make a better decision with my glasses, he also took my face shape and brows into consideration with each pair of glasses we picked.I made my final decision which was a pair Steven had picked out for me that I was very happy with and he finalised the total cost and arranged a collection date. I was even given and additional eye test receipt on its own so I could claim this back form work and my glasses and health eye test on another. This makes it much easier for me to submit for expenses with work.I have a appointment to collect the glasses and I can?t say I?ve ever been excited to pick glasses up before. The whole experience from when I was first greeted was very pleasant. I felt very cared for and the service was very personable. I would highly recommended Carlisle boots optitians to anyone.
January 2024 by Eileen Slack
Felt very relaxed and at ease.
December 2023 by Janet Reeves
The optician was very good and through in the examination. The rest of the staff were attentive and very helpful
December 2023 by David Carnegie
Staff & Service were excellent.- their patience was beyond the normal for an elderly person
December 2023 by johnrpreeves
The reception by staff was prompt and friendly.
December 2023 by Jenny Wilson
Prompt for appointment time, all staff lovely and friendly. Really helpful in helping me chose a style that suits me as first time wearing glasses
December 2023 by Wendle
I was approached by Steve while looking for glasses,he was so polite,he told me the truth about what I looked like,very professional,everyone was very nice,but Steve was so good at his job,making jokes put me at ease,would definitely recommend him,lovely man
November 2023 by Scott Telford
Staff were absolutely fantastic, very helpful and very friendly.