October 2023 by fyfer101
Fantastic experience, Sue made the choosing process easy and comfortable and made sure i knew everything that i needed for chosing my preferred bed. She also made sure i knew about the extensive offers available to help the purchase go smoothly. Would highly recommend to anyone who is looking for an upgrade at a higher expense but with finance plan and 0% Interest its easy to get lost in choice.
October 2023 by Rodney Dixon
The people in the shop were first rate and the lads that delivered the bed were good but a little more care with the making of the beds
May 2023 by Tara
Staff were very friendly and knowledgeable.Great selection of products and offers
May 2023 by penny evans (Pj)
I enjoyed my time choosing a bed in Benson I was given plenty of time and options and various budgets no rush and information about various beds very happy even with delivery in case of delays
April 2023 by Louise Ball
The wrong product was delivered. Very disappointed and will not be shopping there again.
March 2023 by pauline turner
Store staff very helpful but not pushy. Plenty of reminder texts about the delivery date, and the delivery men phoned on the day to say what time they would arrive, and they did! The headboards were packed well with no damage and easy to install. Very good experience all the way through. Would use your shop again. Thank you
February 2023 by Ann Storey
First class service from a very helpful and knowledgeable salesman. Thank
January 2023 by K L
Delivered on time, with a smile, excellent service from the delivery guys, a credit to the company..
December 2022 by Michelle Andrews
The communication we received was amazing. Arrived the time stated. The 2 lads were very polite and helpful would totally recommend. Thank you guys
December 2022 by ste1200
We have bought 3 beds from here, very happy with all of them and the staff are great
September 2022 by maria mccarten
Good range. Bit on the pricey side. Good with the kids being abit boisterous.
September 2022 by Karl Ward
Shocking that this company would charge you 20% of your order when trying to cancel it a couple of days after ordering. Also charge £30 delivery in store when spending £900 yet free deliver when ordering online. Will never shop here ever again.
September 2022 by Mrs R V
The most frustrating and unorganised experience. My partner organised his work day around our "mattress" delivery, not one text message or email and no mattress by the end of the day. Turns out the staff had forgotten to put any contact details on the order; even though we gave our details about 3 times leading up to the day because of the lack off communication! They made us feel like they were going out of their way to fix everything and today is delivery day... again and still no text messages (a part from the confirmation text from when they "fixed" it,) no email and phone calls so don't know if its an am or pm or even if the delivery guys will ring! Worse buy experience ever! No mattress is worth this hassle! Clearly useless at organising or correcting anything!
August 2022 by Ann-Marie Byron
Everything about my purchase with Bensons for beds was absolutely perfect from start to finish. The eagerness and professionalism to help customers in their shop is second to none. There were two delivery men both of which were polite professional as well as friendly and approachable. A great big thank you to Bensons for beds in Barrow-in-Furness and a warm thank you to the lovely lady that served me (Susan) Thanks love you're a ?
July 2022 by Abi K
My parents ordered a bed, at the time of purchase, from this store, they were offered a delivery date. The day before the date they got a text to say it was being rearranged to another date 2 weeks later. They waited in yet another day, no bed, no correspondence from the store. They went in to find everyone in the store eating breakfast and asked to speak with the manager, they said the manager would call- they never did. We rang customer service who informed us the delivery had been changed to 3 months later - this was not communicated with my parents they had to ring customer services to find out this info. Once again they went into store this time telling them they wanted their money back. After 1 week no money back. They again rang customer service, who got the payment back to them. I wouldn?t recommend this store at all, they seem more interested in their staff meal times than their customers.
