March 2024 by Samantha Stevens
We've just had a 2 night stay here. What a great experience. As always with premier inn, check in was straight forward and we had a friendly welcome. Our room was clean, warm and comfortable. The bed was great! The room was quiet overnight. Everything we needed was in the room and we picked up decaff coffee in reception with extra milk.We decided to purchase the meal deal, which was great value for money. The thyme restaurant is in the lobby of the hotel. Its nicely designed, clean and welcoming.There was a decent choice on the menu. We couldn't fault the food. It was delicious, cooked really well and nicely presented. Portion sizes were good. Same with breakfast, all you can eat and plenty of choice. It was all perfect.We would definitely recommend this hotel, the location is good for exploring cornwall and we will be staying again in the future.
March 2024 by David Murdoch
Stayed here for 3 nights while working in the area. No problems with anything ?
March 2024 by Jenifer Haynes
Stayed for two nights and pre payed with meal deals. Rooms very nice clean and fresh. Oddly the sink had no hot water while shower was very hot.Breakfast very nice and staff really friendly and helpful. Thank you to everyone.Evening meal first night we waited while people who ordered the same as us and had arrived after us received their food first. To be fair the staff did apologise a mix up with the tickets and printer fault, when the food finally arrived it was very tasty. Second night my order was completely wrong instead of a beef burger I got a chicken burger which was very greasy tasted as if it had been reheated. Staff were very attentive, offering to replace it but I wanted to eat the same time as my husband.I know that pensioners like us, disabled diabetic are often mistaken for drunk, but being ignored then served the wrong food was not pleasant for us.Noteworthy details: We were allocated a ground floor room, as pensioners we appreciated this.
March 2024 by maria white
Parking goodRoom clean and comfyWiFi poor doesn?t work on android phones.Avoid eating here - food poisoning under cooked slop .Rooms: Comfortable and cleanFood & drinks: Avoid
March 2024 by chris ponter
Clean rooms as usual no problems there. But avoid the restaurant at all cost terrible food could see the chef and the receptionist plating up our food with bare hands.Not blaming the staff all friendly just chronically overworked. Had a beef and ale pie and it was dire had to fetch an hammer from the car to break the crust.Also no Lager or Beer on draught just 330ml bottles at £4.40 each !!!.Stayed at a lot of Premier Inns but will never stay at this one againRooms: Clean and tidy
January 2024 by Karen Smith
We booked to stay as visiting family for new year ,staff were lovely , but we short stayed ,& left today .Reason no hot food last night & same for breakfastWas hard for us to go to go a restaurant as I was wearing a boot due to broken ankle soWe did order takeaway .Checked out today to another hotel .Don't like to complain but felt disappointed,Same cold water in sink in bathroomJohn AftanasRooms: No hot water in bathroom tap
January 2024 by barry hebblethwaite
Great stay, really comfortable room, brilliant nights sleep, genuinelyfriendly helpful staff, good location for walking to Padstow on the camel trail or getting the bus out to Port isaac and walking back to Rock, already booked my next
January 2024 by Jeff Bailey
Only called in for breakfast. Breakfast very
December 2023 by Roger Davies
Had a five night stay there. The staff were fantastic there,working very hard and at night time went beyond what could be expected of them,cooking,serving,reception duties. Fair play to them ??
November 2023 by Gareth Thomas
Staff went above and beyond to accommodate us! Many thanks!
November 2023 by Carole Claxton
On arrival asked for bed sheet as the quilts provided are to hot for me. The receptionist forgot so I had to ask again. On our third night the sheet had been taken away even though the other bedding hadn't been changed. I asked again at reception then yet again it was forgotten.There was no decaffeinated coffee available at all. Staff said they hadn't had any for at least a month. As there are three large supermarkets in Wadebridge there is no reason there shouldn't be decaffeinated coffee at least in the restaurant.Breakfast was self service but the food on display was very dry. My husband asked for poached eggs and was told these weren't available even though fried eggs were. A pan of simmering water is not difficult thing to do. We had breakfast at our local premier inn in Exeter on the morning we travelled down to Wadebridge. We were shocked to see that breakfast at Wadebridge is £1 more than Exeter. We visit a premier inn at Poole regularly and breakfast is also £1 less there. This definitely seems a case of over charging . Both of the other hotels are in tourist areas of the West Country.Finally the hinge on the door to our shower room didn't work properly . Everytime we opened the door to our room it would crash into the open door.We had stayed at Wadebridge previously and was delighted with our stay. This time it was the worst run premier in we have ever stayed at.
October 2023 by Jack Whitlock
Really clean and comfortable room. Will definitely be visiting
October 2023 by Phil Washington
Very clean rooms and friendly staff. We've stayed at plenty of Premier inns over the years, and this is one of the best. Sadly no baths, only showers, but very nice ones! Plenty of free parking, and within walking distance of the town centre. Bit of a hill coming back, but it's good exercise! Wadebridge is a good base to explore this part of Cornwall. Port isaac, Polzeth, Padstow all within easy reach.
October 2023 by Alan Pooles
It is exactly what you expect from a Premier Inn, this one is quite new very conveniently situated within a few minutes drive of Padstow and Rock with Polzeath and Daymer Bay just a little further. Ideal for a business trip, to visit the fabulous N Cornwall coast and not forgetting the Royal Cornwall Show in June and Winter Show end of November
October 2023 by James Pearce
My wife and I have stayed in a few Premier inns and thoroughly enjoyed our stays, Wadebridge is not one of those.Room fine except no hot water for the basin, shower was hot though.Cleaner left a cloth jammed in the door preventing it from closing so room was not secured all day luckily nothing was missing. Manager did apologise, hopefully will not happen to someone else.Had the meal deal, first night reduced menu, second night reduced even more, third night incident in kitchen so no food at all, breakfasts were fairly good except for rubbery fried eggs, premier did refund a days meal deal money for the lack of a meal on the third night.Parking is good, staff were friendly.Restaurant needs a sort out before I would consider going there again.
