August 2022 by Leon Roberts
Unfortunately I'm finding things are starting to slip at Boots in Pydar Street, Truro. We previously arranged to pick up owing/missing items from the meds delivered yesterday. After a phone call to the store I arranged to pick up the missing item and a extra script the next day Thursday 23rd December. I was told yes in hand now and will be available ready for us.The lady behind the counter said its not available and has to be made up. After stating the above to her she said is on the delivery list. Again explained we arranged to pick up this morning, but felt we were lying. So we collected the one new script and asked for other to be delivered as its on your list.We said thank you and goodbye, to a total blank, what an ignorant member of staff. She should look for another line of work, not suited to dealing directly to customers.