January 2024 by Lynn Davies
Great pre appt service. Email and telephone reminders. However, having travelled from Liskeard on an icy morning, I discovered I couldn?t park outside with my blue badge as there was no space. I went to the car park at the back that they told me about. Walking through was going to be slow for me due to arthritis, so I rang and said,I?m in the car park and I will be late but will be as quick as I can.I was simply told that I would be over the 5 minute rule, and my appt would need to be rescheduled for another day?.Mortified?.!!!!! Needless to say, I shall not return.
January 2024 by Carol Body
First time using the Saltash branch after a very poor experience at another branch two years ago. Service was first class, friendly and helpful staff who made you feel so comfortable. Can't recommend highly enough.
December 2023 by security dynamics
Had eye test this morning ? excellent service. I'll be back
December 2023 by Mark Howe
Very good service as always.good range of glasses. And staff go out of their way to make you feel comfortable and nothing is not to much trouble . And the place is very clean.
November 2023 by Donna Pollard
Excellent service project by Nigel Tucker.Nigel is the best Specsavers employee I have encountered : He doesn't just " read off the spiel" like other Specsavers employees : He has a fantastic personality and always appears enthusiastic and cheerful.He is not boring!
October 2023 by Adrian Gilbert
Great service and a good selection of frames
September 2023 by Pat McMahon
Great service, knowledgeable and genuinely interested staff, had both contact Lee end and eye test, extremely pleased with service.
September 2023 by Jo Smith
Excellent friendly service made me feel at ease Thankyou .
September 2023 by Linda Haverley
Staff very friendly and helpful, not long waiting
September 2023 by Alan
Fast prompt service. Friendly staff
August 2023 by jenny german
Awful customer service. I was disappointed that because I was 8 minutes late, I was asked to re book. I live all the way out in Callington and unfortunately got stuck in traffic. After lockdown social anxiety about appointments has made life difficult and this behaviour just isn't helpful ? I hope the experience doesn't put me off getting my eyes tested for another 3 years
August 2023 by Jen Hodges
Brilliant efficient customer service. Highly recommended
August 2023 by Nikki C
Fantastic Staff, I have really bad anxiety so I am nervous in any situation. All 3 of the lady's I dealt with today were lovely and reassuring. Especially the lady who did my eye test , made me feel so at ease which is a huge deal for me. Thank you for being very lovely and helpful to me today, it means more to me than ul ever know given my issues?
July 2023 by Alan Perrow-Smith
The most helpful opticians I have ever experienced.
July 2023 by Andrew Mitchell
Great customer service today. Friendly professional staff all round. Informative appointment with Taymar best optician visit in years ?
