February 2024 by P P
What great customer service! Fantastic (and very prompt) response from Lynn to a query and excellent service provided by replacement of a faulty pair of shoes. Did not expect it - so she went above and beyond in my opinion. Thanks so much. ?
January 2024 by Orchidlilly 47
Very friendly and helpful staff
June 2023 by Ben Keenan
Item ordered out of stock, but Lynne called to help build similar and better items for our holiday. Huge thanks
April 2023 by Robin Gold
What a great surprise to find this gem on my doorstep. Good old fashioned customer service, Lynn went to great lengths to ensure the shorties I bought for my grandkids were the correct sizes. Great quality, great prices and great service, highly recommended, thank you.
February 2023 by Steve B
Great products and great service. Couldn't be more helpful. Recommended.
December 2022 by James March
great service, very helpfull and lovely people. thanks so much for your help.
August 2022 by J Morrissey
Sent an email, never got a reply so really can't rate them.
August 2022 by Brett Phillips
Bought a buoyancy aid and it was delivered quickly.It didn't fit, emailed in the evening and had a response the same evening.Next day I had a phone call, very helpful and friendly.Sent back buoyancy aid and got replaced with another model.This was delivered 5 days early!Fantastic serviceThank you
May 2022 by Will - Kelly
Very helpful. Quick refund on some boots I returned
November 2021 by Gabrielle Patterson
One of the better range of products I've seen online at affordable prices and the customer service is amazing. Seriouisly, awesome staff, can't recommend this place enough!
June 2021 by David
This place is excellent, got some dry pants and they were to big as i ordered them through the web site but it only took 6 days from receiving my pants to a refund and another purchase (same pants but smaller) and new pants delivered. I would definitely recommend if you are looking for this sort of clothing or accessories, thank you ?
May 2021 by kevin hawes
Excellent service. Speedy dispatch of goods from time of order and effective communication regarding order processing and delivery. Had to exchange one item due to us requiring a larger size, the process to return was easy and refund was issued quickly and again with effective communication. Great company to buy from and the products were good too !
May 2021 by Colin Peet
Called for some advice to add to my google reviews and found Sarah to be just perfect. Went that bit extra to find the right suit for me. I would definitely recommend Big Orange to anyone looking for water sport gear. Thank you BOW ?
May 2021 by Gary Foxcroft
Excellent service, as a scout leader traning on dinghys I needed the full kit. Found everything in one place, excellent fit neptune wetsuit LS, splash top, gloves, boots and dry sack. I emailed if a discount was possible and at 9:30am my order was placed with next day DPD delivery, I've just picked up and all fits perfectly. Love the service and products. Will definitely recommend further. ??
April 2021 by james fulton
Just recieved my Gul Cag and the service I recieved was second to none I most certainly will be using this company as I am looking for dry trousers too
