September 2023 by Barbara Dwan
My first visit to vision express today. I was treated with care and all my questions were answered.I would recommend them very highly for their attention to detail and consideration towards their customers.
September 2023 by Francis Edgar
Excellent professional and courteous service throughout my appt.
September 2023 by Bill Tavernor
Went to branch for my eye test. Was a couple of minutes late due to the car park. Sat at reception with only one member of staff in the shop, at the other end, carrying out a sales presentation to a customer. After waiting several more minutes someone came out of an office at the far end of the shop and ambled to the front and I was checked in. Then I was told to take a seat at the far end of the shop near to the test rooms. After sitting there for several minutes with staff vacantly going past me. The same gentlemen approached and informed me that as I was a couple of minutes late they couldn't do my eye test for another 4 hours. It was obvious that they were so badly organised they were running behind anyway and I was giving the push because of it! From getting in the front door to being asked to come back another time, was the larger part of the 10 minutes past my allotted appointment time. When a company is as badly organised and blase with customers as this I won't be using it again!
August 2023 by Julie Coles
It was,a,excllant sevice the staff were lovely and friendly i got treated well it the best ??????????
July 2023 by janet jones
Treated with dignity and respect as always. Staff pleasant and helpful.
July 2023 by Popsicle Hare
Very happy will be in for reading glasses soon have had cataract surgery,both eyes
June 2023 by Christine McIntyre
Friendly and welcoming. Dealt with very efficiently. Every care was taken throughout my experience.
February 2023 by Margaret Smith
Excellent eye test by Phil always helpful. Staff are helpful and friendly 5 star service. Thank you Vision Express.
February 2023 by Emma Reece
Polite staff came out with glasses I love can?t thank them enough
February 2023 by y06terryj
Janice was the best. Went in with 20/22 vision and now it's 2023
December 2022 by Alicia Potter
I was a bit apprehensive about going to my appointment as I have no immune system the Optician was very professional and put me at ease by wearing a mask he explained everything to me and the staff was very helpful
December 2022 by Missy Carol
Staff are very rude I was getting served with my daughter and my partner asked a question and was told no im busy right now im with someone, well they lost another sale because he went somewhere else, where has the customer service gone? No manners at all
Just been to widnes branch, staff really rood, only wanted to ask question about new frames and she told me I'm busy ,because she was seen to my partner, didn't say l get someone to come to me, shop was empty other staff standing around.
December 2022 by Carol ?Caz? Christian
Staff are very rude I was getting served with my daughter and my partner asked a question and was told no im busy right now im with someone, well they lost another sale because he went somewhere else, where has the customer service gone? No manners at all
October 2022 by Peggy Bowden
Exellant service from optician to after care shop staff would recommend to anyone thank you
