March 2024 by stephen holland
Great service and brilliant staff
March 2024 by Cathy Hayes
3 and half weeks waiting on my glasses no call no apology promised time after time they would be in feel very let down was supposed to be a week now 3 and half weeks later still No glasses ? never going to Specsavers again don?t even deserve the one star (((
February 2024 by Anthony Kinsella
Testing and explination of my specticle requirements was brilliant, but they WILL rip you off when you buy the glasses
February 2024 by susan kenny
Felt the test was rushed not really any help choosing frames glasses cost over £200 variofocals cudnt thin them for price 1st stated so cost bit more, not 100% comfy fit sit heavy over nose i have been back for adjustment but not much better considering price i paid !?
February 2024 by lisa McGregor
Good efficient prompt service,could do with bigger premises,always too crowded
January 2024 by Beckie
Very friendly staff at Widnes Specsavers. They always accompany my needs and are very welcome to me and my family when we attend our appointments or just book in for one. Very fast service and my glasses are always ready to pick up within a few days. Couldn't recommend this one, and the staff enough. They're amazing ?
December 2023 by Lesley Roughley
Attended the Widnes branch for a contact lens trial, Alex's was brilliant.
December 2023 by Amy
Horrible overall experience here -The lady who greeted me immediately assumed I must be on benefits and asked me if I needed help paying my eye test. This may be standard practice however it seems unlikely and should there not be a form to tick this option? My eye test was done by a heavyset man who did not make me feel comfortable at all. The test felt rushed and it felt like he was mocking me and my mum for getting a pair of glasses for me when I was a child. At the end of the day I do not have a doctorate in optometry and have come to this practice for help and guidance and left feeling embarrassed and upset. Please be aware that this is how phobias can be formed and you may possibly scare someone off and have them neglect their health in the future.
November 2023 by Ian Lawless
Staff very friendly glasses are safety glasses for work they are excellent and the whole process was quick and easy
October 2023 by Alison Houslay
Disappointed - have always had a good experience but today was different. The eye test was fine. It was the service choosing glasses that was lacking - it was very busy, so not the usual 121 service and everyone seemed distracted. The staff were friendly as they always are but mistakes were made. When you are making an expensive purchase you expect better service.
September 2023 by John Lea
Very clean and tidy. All staff are very polite and didn't have to wait too long for my appointment.
July 2023 by Aubrey No sweat
I have visited a few times, including during lockdown. I was having a nice day until I sat with my partner. And an assistant who measures you up for glasses. Was cold. Didn't say hello. I felt intimidated and uncomfortable, as if I had dog dirt on my feet or something. Even if i did. There is no excuse for the lack of pleasentness. This is not my usual experience. And I am sad about today.I would give the place 4 stars, but I will knock another star off for todays disappointment.
June 2023 by Aubrey Rouge
I have visited a few times, including during lockdown. I was having a nice day until I sat with my partner. And an assistant who measures you up for glasses. Was cold. Didn't say hello. I felt intimidated and uncomfortable, as if I had dog dirt on my feet or something. Even if i did. There is no excuse for the lack of pleasentness. This is not my usual experience. And I am sad about today.I would give the place 4 stars, but I will knock another star off for todays disappointment.
June 2023 by L F
A poor experience. The eye test felt rushed and the optician was dismissive when I raised concerns about my sight. I was clearly his last appointment of the day and he was keen to leave.The glasses choice is limited with very similar styles repeated with slightly different colours or patterns.I would not recommend and will not be returning. Much better service at the Runcorn branch, or better still from an independent. Shop local and support small businesses!
May 2023 by Joanie wood
Made to feel welcome. Staff were friendly and informative.Wasn?t quite sure as to which glasses to choose, so the lady showed me a pair and i tried them on and liked them straight away.I didn?t feel pressured into buying them like you do in other opticians.Very pleased.