September 2023 by James Flynn
For picking up prescription, add a few hours off the opening time and take a few minutes off the closing time, useless if you have to commute for work. If you turn up at opening time, the pharmacist night not be in yet, and if you turn up at 5:57, they're usually locking up already.That said, when you do get in they're fine.
July 2023 by Joanna Rigby
Arrived to drop off a prescription thinking that I would have to wait as is the case at other pharmacies I have used. Instead, I was seen straight away and my drugs were dispensed immediately. Fabulous, and the staff were friendly and helpful.
June 2023 by phil lloyd
If you rely on your prescription being ready on time then stay away from this place. The staff are rude and very unhelpful. I don?t know if it?s because they can?t be bothered or in the just don?t care that people go to get their perceptions when they?re told they?ll be ready. Hopefully they?ll have a staff transplant soon.
June 2023 by Nicola White
I'm in here once a month for prescriptions and the staff are just lovely. They help you out so much and remember your face which is lovely for a small catch up
June 2023 by sara miles (Gobby cleaner)
Good service helpful staff clean and tidy would go anywhere else for my perception
June 2023 by Adam Shaw
The cleanliness of the shop was amazing and all staff are polite and welcoming.
March 2023 by Sammy Clegg
This pharmacy is diabolical. They never open on time, the pharmacist doesn?t turn up until late so you can?t get any scripts or over the counter meds, plus I echo other reviews on here that the staff are extremely rude. It happens so often that they?ve even now made a sign for the door saying ?No pharmacist yet so can?t issue scripts or otc meds.?Someone high up in the Rowlands group needs to come and see this place incognito & do something about it. It?s the worst pharmacy in Warrington by a long way.
October 2022 by Terry Charlson
Well I can safely say iam absolutely disgusted with how iv been treated this week . My prescription is done every Tuesday by the doctors .iam on weekly prescription because unfortunately I tried to end my life last year due to heavy medication and always in pain. The tablets iam on I had to sign a contract for as they are dangerous. Well Friday comes an still no medication so phone the pharmacy to be told bye a very rude lady that.(babe they only do 15 delivery s a day and because iam not over 80 I will have to wait til the following Tuesday. Mt daughters birthday is Monday and there's a high chance il end up in hospital over the weekend as I haven't had any of my 7 different medications even though my tablets are done on a Tuesday. This is how they treat people if there under 80 ! Disgusted is not the word for how I feel towards them now
June 2022 by FM M
Staff were absolutely wonderful the manager Dippesh and the dispenser Debra were lovely. The shop was extremely busy and looked as though they were understaffed however they treated us very well and were still very fast with our prescription despite the heavy queues.
April 2022 by daz humphries
Absolutely joke when to pick up my wife's medication as she had run out never received any notification get there at 9am still closed told to come back in 30min so I wait in the car go back to the door's sorry closed till 10am then I go back again to see another sign saying open at 2pm my wife has been left with no medication all day shocking service 30/3/22
March 2022 by Leanne C
I've changed my nominated pharmacy today because I no longer feel comfortable attending orford jubilee, due to the fact the woman with the blonde bob always addresses me with a hostile tone and is abrupt and rude. She could do with learning some customer service skills. So ill take my prescriptions else where.
November 2021 by Amy Osmond
I genuinely cannot understand why other reviews are anything other than 5/5 for this wonderful pharmacy. Following being let down by many others across most of Warrington for a flu jab, this was the only Pharmacy which a) answered the phone, b) gave correct information c) offered a solution. The Pharmacist really was great, gentle and kind. The premises are spotless with a wide range of products. I will definitely be back, and I'm only sorry I have only found you now. Thank you to everyone on shift this evening
July 2021 by Jeanette Greenall
This used to be a good pharmacy but in the last few years it has gradually gone from the best to the worst, especially after the loss if certain staff members who it would seem clearly carried the place. They have regularly forgotten to put my daughters medication together even though it's a regular order and failed to deliver on a number of occasions putting my daughters life at risk as she is very dependent on her medication. They have repeatedly missed doing my prescription leaving me to go days without and causing me great distress.i have now had to change to an online service to ensure my medication is on time. The staff at Rowlands pharmacy are rude and unsympathetic, they don't show any consideration for their customers care or wellbeing.
July 2021 by Lead B
My prescription had not come through to the pharmacy from my doctors. So I went to the surgery to see what had happened and was helped out by getting a paper prescription to take to the pharmacy. I wasn't expecting to receive the items, because there was quite a number. It wasn't long before the pharmacist and staff had my prescription items bagged and ready for me to take. Everyone was so friendly and helpful.
July 2021 by Ste Norbury
Can't speak highly of this place to my friends and family I have even had all my prescriptions now sent to this one it's further out to travel than my local chemist but it's well worth the extra walking for the fact that they always have the motivations and the staff are unreal they're very efficient polite and kind including the pharmacist who is a very hard-working and well mannered gentleman who has on more than one occasion gone out of his way to be polite anf remembered me and makes me feel welcome every time like visiting a friend so my anxiety automatically eases they all treat me every time with manners and love there should be more people like theese around I will always now visit this chemist and alwayd recommend this pharmacy to friends and family lot of respect and love for these as professionals and people and unlike some theyve never been condescending impolite or rude and will 100% visit this chemist just wanted to write this and show them some respect the same way theyve respected and shown manners and love since my first visit in November and I haven't changed since.. amazing people amazing prfessionals and 100 percent recommend anyone to use this chemist my only negative is that 5 stars isn't enough for these people. Pharmacist and staff are very polite and kind and without doubt always willing to go out of they're way to help and show manners that deserve all the positivity om earth and there bosses should be immensley proud of them. Thankyou so much guys for all you have done for me and my family. Steven.
