January 2024 by Cal Tomlinson
Pleasant and polite, excellent customer service. Pete has been fantastically helpful without being pushy assisting us with a new bedroom, landing and stairs carpets.
January 2024 by Smith Wood
I haven't received my refund back shame on the thieves CEO One of the worse company is thes
December 2023 by J Barnes
Excellent customer service. Would recommend
December 2023 by Sarah Williams
This is our sixth carpet from Carpet Right since we moved to our latest house. We wouldn?t go anywhere else for carpets. We also had the whole of the downstairs fitted with wooden flooring. Great service as always from Pete. Highly recommended.
November 2023 by Joe Clarke
Amazing service from Jacqui, Holly and Rachael!Thank you guys x
November 2023 by Andrew Driscoll
Staff was friendly and the whole ordering process was easy
November 2023 by Bronwen Beddows
Brilliant helpful staff, very knowledgable about their products. Lots of choice.
November 2023 by Lisa Birchall
Jackie at the Warrington store was extremely helpful and sorted my query out straight away. I left feeling happy and the staff here went out of their way to help me.
October 2023 by LAUREN JENKINS
Jackie was amazing, very warm and welcoming. Wasted no time getting everything sorted for us. Would certainly shop here again.
October 2023 by Jenna Gooch
Rachel was amazing, she was very knowledgeable about the carpets available and could advise me what would suit me best. I would highly recommend her and carpet right!!! Thankyou!!
September 2023 by R Co
Came in today looking for new carpets for my home and felt judged by the staff after I saw one colleague mouth something to another and then look at me. This instantly made me leave the shop and go back to a competitor up the road. Felt as though the staff were quick to judge and assume as I was a younger customer. Missed out on sales because of this, as I am now placing an order with their competitor.
September 2023 by Dianne Chisnall
Customer service is one of the worst I have seen.From a management perspective if the sales figures reflect this you seriously need to look at the instore teams
August 2023 by Dara Campbell
Just popped into carpet right to look at a specific carpet. Very helpful staff and great customer service! Thank you for making the whole experience as smooth and simple as possible!
August 2023 by Christine Benson
I dealt with Peter today who was very helpful. And I am pleased to say there was no pressure. Many thanks.
August 2023 by Director Krennic
Just been into the new Carpetright at Junction 9 retail park. Was shown around by Pete who's service was experienced and down to earth, everything was priced up which I found really helpful and informative.Not the mention the rest of the team that I saw that day, Gary and Jacqui, were lovely also.Will be calling back!
