March 2024 by kyle darlington
JOIN THE MOTORING CLUB SO MUCH CHEAPER FREE MOT
February 2024 by Lauren Hurl
Just had a lovely experience at Halfords in Runcorn after dropping in for a quick check of a warning light on my dash. I was seen straight away by Dan who done a quick check over everything and with the help of Kyle the issue was resolved by a simple bulb change. Both Dan and Kyle were very helpful and polite and it was a speedy service ??
February 2024 by David R
AVOID AT ALL COSTS. Had tyres replaced which weren?t cheap, so wanted to get the tracking done ASAP. Rang me to say they had to reschedule my booking to the following day which was a huge inconvenience as I?d factored it into my day off work (why accept the booking in the first place then?). Only did half a job as they said the track rods ends were seized at the front and they couldn?t do it. After taking the my car elsewhere to try and sort it, I was informed that 2 wheel nuts had been cross threaded by the previous work (no issues on my last tyre change). This has cost me a lot of my time and money. I suggest Halfords contact me to find a resolution for all this inconvenience they have caused.
December 2023 by Ryan Bardsley
Assistant manager has an attitude problem, will eventually see you once he's off his mobile in 45 minutes, have a go at 3 other customers then refuse to see you after you challenge him on his attitude, then drive your car out open all of the windows and leave it in the rain.
December 2023 by Ryan Burke
I wasn't happy with the service in Runcorn Halfords. I booked my car in online for 2 new tyres and a wheel alignment. I arrived 15 mins early and they said they were very busy with MOTs, so they wouldn't be able to do my wheel alignment, which did annoy me because why did they accept the booking if they were too busy? They then proceeded to do just my tyres, which I thought would only take 30 minutes at most which is the average time for 2 new tyres, well nope, they took 90 minutes instead, which is shocking, considering I then also had to find someone else to do my wheel alignment. To top it all off, even when my car was finished and in the car park with 2 new tyres, they took another 15 minutes to give me my keys back. I will never use Runcorn Halfords again.
December 2023 by Ella Casson
Awful experience. ParkingEye will try and take you to court even though you were parked in the Halford carpark as a Halfords customer! Halfords is supposed to have contacted ParkingEye 3 times to cancel their fine!! I have even paid the £200 to try to avoid court!! I am still receiving letters saying that I am expected in court. Where do I go from here?
December 2023 by Stephen Lloyd
Couldn't get Diesel in my car at fuel top up at Asda, nipped to Halfords in Runcorn Autocare and Kyle kindly assisted us what a great guy ?
December 2023 by Cornish Rider
Prices are shocking, with arrogant staff who seem offended when you decline there rip off prices
December 2023 by Paul Wood
Excellent service. Really helpful when I popped in with a coolant issue on my car. Would recommend!
December 2023 by Anj
Great service from Kyle today - thank you so much. Will book in for interim oil/filter check
December 2023 by Colin Paul
Headlamps supplied and Fitted in 15 minutes. Excellent service.
October 2023 by SP Kelly
I booked in for an oil change and adblue top up. On my invoice it said my battery needs replacing, the car is only 2 years old. My very experienced mechanic friend said batteries should last 4/5 years and more. I suspect they are scaremongering to create sales.
October 2023 by ChloeVixen
Had an MOT done here a few months ago and was told that my car had failed and needed new wishbones. I decided to replace them myself as the cost was around £600 which is a bit steep and I know a fair bit about cars anyway so figured I'd give it a go. When I took the 'old' 'corroded' ones off they looked brand new ? I replaced them anyway so that I could pass the MOT. But after recently getting a record of all of the previous MOTs, I noticed that the car had it's wishbones replaced 4,000 miles before! There was absolutely nothing wrong with them. They straight up lied to me probably hoping I'd book in for the repair. I'm absolutely disgusted, DO NOT go here unless you want to be ripped off. I will say Kyle is absolutely lovely and very helpful, he is a credit to the company.
October 2023 by Alistair McClean
I came by on a Saturday near closing time with a minor issue. Spoke to Lammy and he sorted me out immediately. Much appreciated very grateful for his help.
October 2023 by Denis Cafferty
I can?t speak highly enough about this place so efficient and helpful especially Kyle who goes the extra mile in every department. My new go to place for any faults and servicing.