March 2024 by Eddie Cox
Great range of suitcase at reasonable price
February 2024 by Gareth Houghton
*** Tripp Background ***Love the luggage but they customer services are awful. Suitcase wheel came off after first use (4 months old).E-mailed them on 18th January - Auto reply, "will respond in 3 working days". Now 15th Feb, still awaiting a response.Tried phoning them multiple times, no answer even though I was 1st in the queue for 20 minutes. Then asked to leave a voicemail and someone would call you back. NOPE, nobody did.Asked on Messenger on Facebook - someone rpelied and said, wait for it....e-mail us.Finally E-mailed their CEO...no surprise, no response.*** Cheshire Oaks Shop ***I phoned their shop at Cheshire Oaks today and they were great. Even though I bought online, they let me drop it off and had replaced the wheel in an hour (no charge).I have to thank Trisha at Cheshire Oaks, she was amazing and was their saviour. Great customer service from her...Thank You.
January 2024 by Richard Brewster
Good service, allows customers to collect their purchases later which is handy as lugging empty suitcases about wouldn't be ideal
December 2023 by Taimur Amjad
Rude staff. Served by Trisha who was unhelpful and had an indifferent attitude.Wanted to buy multiple suitcases as visited with family.Ended up having a horrible experience.
December 2023 by Mark Elliott
Very happy with the luggage I bought during my recent visit to Tripp - the ladies there were extremely helpful as well
December 2023 by Nygil Kuriakose
Good collection at the shop and we bought a suitcase today but both staffs were not friendly and not helpful to the customers. It's not a good experience.
November 2023 by Chris Rudyard
Made to believe these cases were free to carry on aircraft. Not true.
November 2023 by Tina Henderson
Great prices and lovely staff
November 2023 by Kate Derrick
Having had our old suitcases for years we decided to buy 2 large cases from Tripp just before we went on holiday. They are still expensive considering it is an outlet village. On our return we noticed one of the case is all cracked around the wheel and we wont be able to use it again. I rang Tripp as a reputable brand I would have expected their cases to have lasted more than one holiday ! They were very unhelpful and told me to claim on my travel insurance. Next time I will buy from TKmaxx again as they have last 10 years!
November 2023 by David L
I bought a flight bag 4 wheel suitcase for £49 in October 2023. It looks nice but when I took it on holiday I found the handle to be wobbly and the wheels difficult to steer. Pity Cheshire Oaks no longer has Antler...
September 2023 by John Lynch
Clean tidy store, friendly staff and good selection of merchandise.
September 2023 by Artist Build
The best suitcases and good prices
September 2023 by Graham Reed
Good helpful staff, large selection of luggage. Well worth a visit.
August 2023 by Tina Colley
Great prices on suitcases and travel aids. Got a good deal and very happy with purchases.
July 2023 by Andrew Chee Mun Chan
Incompetent staff put the wrong sized/type suitcase on my receipt so now I cannot get the right suitcase replacement from the airline, whom damaged my suitcase. The airline only offered the smaller size, thanks to this receipt.