February 2024 by Jctd Jctd
Worst pharmacy in Ellesmere Port by far. Always saying they have not received the prescription, and when they do they never have your medication in stock. Staff are not the most knowledgeable either.
December 2023 by Kevin Jarvis
This pharmacy is mostly useless, they never have all items of a prescription, because they don?t bother to order them from the GP, then they lie to your face saying they have ordered them and the GP did not prescribe them, so I gave to call my GP just to find out they did not even order them, this happened time and time again, I now don?t use them and I never will use them again, and if you want an honest reliable service I suggest you don?t use them either, I had to leave one star but they don?t really deserve it nor is it earned, appalling service!!!!!
June 2023 by Gillian Craig
This pharmacy is the best,the staff are hard working but they always serve you with a smile and are always happy to help. Would never go anywhere else as tried others and you don't get the service like this one. Free delivery service with a driver dropping off with a smile,also prescription is ready in 1-2 days . They are all truly amazing ?
June 2023 by Lilian Gilmartin
Really bad service told me a pack of lies about my prescriptions saying they did have the particular item waited5days !after lots of phone calls even went back to the surgery to order another one !it arrived yesterday and suprise suprise the one they said they didn't have arrived with the other one .and it was dated 19th which was last Friday I wouldn't recommend them to anyone disgraceful!!!!
January 2023 by Jonathan Boog
Helpful people ?
December 2022 by Jan Eason
I would like to thank the staff at Little Sutton Pharmacy for going above and beyond to provide excellent service and support. I moved to the area a few months ago and have had issues regarding my tablets.The staff have gone out of their way help. Customer support is so important and vital where help is concerned.
December 2022 by jack -ward136
- I Arrived 12:05- I gave name(s) and verified address at 12:10- I?m Waiting, speaking back and forth with the person serving me till 12:50 ; particularly asking me where medication could be.[I am not the one that should know that, you are the experts]- received half the medication at 12:55 for myself hence ?name(s)?, had to remind them the latter.- (13:05) received information that the other persons medication is not in the building, even though it was apparently there according to the app.- 13:07 I had left, told that it would be in the next day or two days after that, the following Monday.- They stayed professional, so that?s why it?s a 2 star not a 1 star (lol).
October 2022 by Gerard Robert O'Brien
Have been looking after my wife's medication for the last ten years, excellent friendly staff and delivered to the door never had any problems in that time.
July 2022 by Sarah
Staff extremely helpful and polite, Emma even called my GP surgery to arrange alternative medication when my usual treatment was not available.
June 2022 by annie prowse
Is it just me or do other people have problems with this pharmacy, Do you not put insilin in the priority scale of delivery i should'nt have to keep phoning them up to see where my prescription is Fed up with there shoddy service
June 2022 by Juli Will
I had previously written a review incorrectly accusing this pharmacy of not ordering repeat prescriptions when ask to do so but the problem lay elsewhere. So, in the interest of fairness I have deleted that review. Yes occasionally there will be hiccups in any pharmacy but Little Sutton are still the best in the area. And even when faced with a moaning customer they offer very good customer service.
May 2022 by B B
My husband collected a prescription today and when he arrived home we realised that one of the items is available over the counter for a a third of the price of the prescription fee. We are extremely unhappy that this was not pointed out to him by the staff in the shop.
January 2022 by Kevin Ellison
For reasons best known to the Pharmacy they decided to send perscription out on their van for delivery....never turned up, so a night in pain. Most unimpressed. ( Did phone prior to closing 17.30 only to be told it was out for delivery).Called in the following morning to complain, spoke to Daniel, found out after some searching by Daniel, order was sent to Sutton Pharmacy, so mis communication by all parties, despite being told by GP surgery it was Little Sutton. Two people same mame did not help,but I feel staff should have paid attention upon checking address,so thanks to Damiel,changed star.
January 2022 by Elaine Porter
Excellent service by friendly staff, and speedy too... only a couple of minutes to wait.
January 2022 by John Porter
Great service, friendly staff only a few minutes wait
