January 2024 by Add B
Server didnt speak english and didnt not care in the slightest when she got our order wrong, food was lower quality than wetherspoons and 4x the price.Everyone was wearing coats because it was freezing insideVery close to walking out without paying. £6.40 a pint of flat corona.Would rather gnaw my arm off and fence a horse sized ant than go back there.Toilets were clean.
January 2024 by FIZzleD BuDGIe
Food was great but the service was shocking wouldn't mind if it was busy but it was quiet, the staff were more happy laughing and talking to each other than serving, waited ages just for someone to come so we could ask for the bill, also ordered a dessert wait 30 minutes for them to tell me they had accidentally forgotten to make them and then told me they didn't have any left.
January 2024 by Teagan x
Food was great! However, portions were too small for a main meal! Drinks arrive after everyone had finished their meal. Waited an hour for 6 mains in a restaurant with 21 customers.
January 2024 by Sadie O'Hanlon
Awful service and reading the rest of the reviews it appears this is quite common. Staff have little to no initiative or customer service skills. Bang average food, half of it appeared heated up and slapped on the plate. Some of our party?s meals arrived late and empty dishes were left on the table between courses. Seemed like the chefs and waiting staff were just having a jolly and not actually prioritising their customers/quality of their food. I personally will not be returning. A £40 automatic service charge too! Pah!
December 2023 by Kirsty Teasdale
Zero Stars chef very rude, all other staff to bust setting empty tables up to clear dirty plates from active guests. Ended up walking out and not paying never again will i step foot in this reastraunt.
December 2023 by laurissah ramsey
Avoid!!Came here for dinner with a friend, I had to send an item back due to the flavouring not tasting like the description. I was very apologetic and polite to the staff asking for a switch on the item and I felt like the staff member I spoke to (possibly manager) was very rude to me, he looked at me like I spat on him or something. To make matters worse in relation to the situation, I could hear three members of staff saying belittling and degrading comments about myself due to wanting an item change, I felt that this was rather unprofessional from the staff present, I don?t feel comfortable coming back and I believe staff need training on customer service, I felt uncomfortable during the whole meal.
December 2023 by Ally Somerville
After a lovly late afternoon of shopping, we decided to go to this establishment for a meal around 730pm. After walking in through the door and standing waiting to be seated, we were walked past the two members of staff at least 3 times each without a word, let alone eye contact or a welcome. I wouldn't even have minded if they'd said "Hi, we are a little busy we will be with you as soon as we can." But no, we stood there like spare parts wondering if we need to wave a flag or ring a bell.Eventually after 7 - 10 mins we were finally seated at a table and passed a menu, sadly our experience didn't get any better.No less than 10 minutes later after reading the menu numerous times we still had not been asked if we'd like to order a drink let alone order any food. At which point we both decided that we would wait no longer and walked out and decided to go to a different restaurant.Realistically we should have realised after standing at the door for so long noticing not a great amount of people had food on the table that this place was going to be a let down.We were both Very disappointed in the service received and to be honest will not be going back.
December 2023 by Zoe Charlton
Zizzi Coliseum leisure park Cheshire oaks. I'm staying in the travelodge for work. There are lots of food places and I was getting disillusioned with all the mundane same same stuff. Tried Zizzi on my last night. Ordered a click and collect. The guy who helped me was cooking in the open kitchen , I'm so sorry I didnt get his name he was brilliant, so friendly and helpful. As for the food ... it was amazing I had a rustic pizza.. half and half. It was so delicious with an amazing thin crust and tasty toppings. Five stars ? ????
December 2023 by Túrelië Miniel
Quality seems to have dropped a lot. A year ago when I last went there to collect a pizza they put it in the oven when I arrived so it would be nice and hot. The staff were very friendly and the food was really nice.This time I arrived 10 minutes early to collect my order and it was already bagged up. The pizza was almost stone cold so I have no idea how long it had been sitting there. It was also a lot smaller than the one I got last year with barely any cheese.Very disappointed. Not worth the money and I won't eat there again.
November 2023 by megan Reilly
Service was appalling. No one even came to take our order we had to do it ourselves online. We are waiting for the bill as I type this as we have requested to cancel drinks we ordered over half an hour ago an didn?t receive. Been waiting for 15 minutes for the bill. No one has asked how our food was or anything. People asking if they can order food. Wayne ( service manager ) was not welcoming at all. Didn?t ask if we was enjoying our food. Barking orders at a young girl. Absolutely appalling service all round. Feel sorry for the young girl working as she was getting pushed to take angry customers orders.
November 2023 by Libby McDermott
Terrible from start to finishI booked online and put in the notes about having a booth if it was possible. Walked in, did get seated nearly immediately and asked if we could move to a different table as we may aswell been on a double date with the table next to us and there was 3 booths free (I get they could be booked but they weren?t). The (possible) manager who seated us said yeah give me 2 mins. 15 mins later we still hadn?t moved. We ordered drinks before the couple who were sat next to us who had to ask for them to take their order after they tried to take the order of another table sat behind them who hadn?t been there as long.A couple walked in with no booking and got seated at the booth yet we were still to move so we asked the lovely waitress (who deserves to be manager) moved us to a free booth immediately. We had to ask if the set menu was on as he didn?t give us the set menu when we sat down and it was on so we did order from that.They got our starters wrong to begin with even after us waiting an hour for them. It?s been an hour and a half since we got here, managed to write this review in that space.We?ve literally just asked to leave because the mains still weren?t there and there is only 6 tables with customers on (the couple who got the booth had their mains) . We were even the first table to leave as the couple we originally sat next to had just left. There was a group lads sat next to us and their dessert was on the side for about 10 mins nearly melted before it go to him. The chef went and personally apologised to about 3 tables.Again the waitress was lovely and said we could just leave and not have to pay so appreciated that but just poor service.Now in McDonald?s drive thru.Perfect birthday meal to celebrate my boyfriends birthday
November 2023 by Jackie Kennedy
Very average for the price, but definitely couldn?t fault the service our host Suzanna looked after us. Just wished the food was better!
October 2023 by Mark O'Brien
£15.95 for the worst pepperoni pizza ever. The thinnest base ever and as a result like eating a crisp bread. See photo my knife was almost as thick! Pepperoni pieces the size of 1p pieces and not existent mozzarella. Do you know you?re supposed to have cheese on a pizza? My son made better pizza's when he was 6! Also incredibly slow service. Avoid!
October 2023 by Holly
Food was lovely, waitress was really nice but the restaurant is massively understaffed. All was OK with the starters and mains, but had to ask multiple times for child's ice cream as it kept not being put through. Then the same happened with our desserts. We ended up being there for almost 2 hours and at least half of an hour of that was waiting for a slice of cheesecake and a scoop of ice cream. For a Saturday tea time you really need to have more than one waitress on the floor, that poor woman was serving everybody and it was so busy.
September 2023 by Kelly Mingaud
Great food, shame the service is so slow. Mains arrived before table cleared and once we had the mains we had to wait over 30 mins by which time we had gone off the idea of having dessert. They tried to charge us for 3 meals each. Check your bills but enjoy the food!
