February 2024 by Sharron Hoare
Very helpful staff, nice, friendly and polite. The store is well fitted to display the pieces off jewellery, which makes choosing a lot easier.
February 2024 by Atlanta Jones
I had the most amazing experience in this store on Monday. A young lady named Ellie served us with nothing but professional kindness. She was so patient and talked us through everything. She even looked up stock in our local store and wrote down the code for the item. She gave me advice on cleaning my jewellery, and complimented what I had and showed me her own. She talked up the cleaning product, but I didn?t feel pressured to buy it. I purchased it and it?s been amazing! Ellie you are amazing!! Thank you so much again for your help
January 2024 by John Cater
Clara not only gift wrapped our necklace but also offered me a game of chess. Outstanding.
November 2023 by Antony Riley
Always a pleasure to visit served by a well informed and pleasant young lady called Anna thank you for your service will visit here again 5 ?
April 2023 by janet naughton
Very good went to buy one item bought 2
December 2022 by Stephanie Thorley
Recent Christmas shopping trip to Chester. Worse experience in all the shops I visited. Walked in and felt very rushed. No time for browsing, asked straight away what I wanted then escorted to the desk with a few charms shoved in front of me. My husband even tried to point a charm out to me that he thought I might like for myself and the assistant just said, yeah it?s that one. Also found him extremely unhelpful with the packing up process. You either pay for the new packaging or get a little cardboard box shown to you and get told, that?s all you get now! This experience actually ruined part of my day!
December 2022 by Nige Barr
First time using this shop would recommend for the novice buyers .
October 2022 by Vicky Sayle
My daughter adores Pandora so whilst on a shopping trip to Chester, we visited the store. Initially all was great, lovely assistant helped us with an enquiry, then left us to browse. Whilst standing at the counter of bracelets before the exit, we were looking at a different bracelet to add to her collection, we were rudely asked by another assistant if she could 'slip in' which actually turned into her fully moving us out of the way, then moving us sideways as she brought another family in to see the exact same products we were looking at. With that we left, no purchase and a very disappointing experience. Bad show Chester, improvement required and maybe employ staff with some manners. Not what we expect from you.
October 2022 by Luca Salamone
Friendly and professional staff. Good selection of Pandora jewellery
September 2022 by Catherine Hale
I was dealt with by a lovely young lady called Meg.She was helpful and so lovely from start to finish and went above and beyond. More than I?ve ever experienced in a Pandora store beforeAbsolute credit to the company and store.
June 2022 by David Wedgewood
Sells jewellery. Friendly very helpful staff
May 2022 by Crystal Lee
Everyone so nice I didn't know what to get my mum for her birthday so expensive but so worth it
April 2022 by Noi Chanaratcharag
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March 2022 by barry smith
Plenty of choice with helpful and efficient staff.
February 2022 by mark smith
Popped in to buy a small gift..Great range of jewellery but only looking for a pair of earrings.The lady behind the counter was very polite and friendlyWas very helpful and nothing was to much trouble..