September 2019 by callum hulse
Great service, got a great deal on a TV. Stephen was a massive help in making the final decision, very knowledgable and honest. Thanks again
September 2019 by Jonathan Manning
Pretty terrible experience today in Chester, I went in to buy a Google Pixel 3 for my son, on arrival it was quite busy, only 2 members of staff appeared to be on. After waiting 10mins it looked like I could be there a while so we decided to go and look around the other shops. 30 minutes later we go back and this time the carphone warehouse section is quiet, 3 members of staff around the till/computer, I stood waiting to buy the Pixel as the staff were chatting, when they'd finished 2 members of staff got up and disappeared, then the one member of staff left informed me that another gentleman was next (I hadn't even seen him). I generally don't moan in reviews but this service really annoyed me.
August 2019 by Kaitlin Ashton
Have been in to store a few times to look at a laptop and have always had good customer service. Today we came in looking to buy, but was stuck as to which colour to get. Was served by Will who was very helpful and informative and was very patient especially considering he had a very indecisive customer. I finally decided on a colour and it will be available for me tomorrow. Very happy with my purchases. Thank you!
August 2019 by Nick Rider
Pretty much the only place left in the high street where you can get urgent computer parts in an emergency. Have have great sales but are pricey when not running sales. Great TV selection where you can see products working before you buy. Large white goods selection is limited.
August 2019 by Rachel Wimbush
1 star and that is generous! Ignored for 15 minutes and when I thought I was being addressed it was actually 2 other people who had just walked in, and despite making eye contact with the sales person and starting to speak, he turned his back on me. I was willing to spend a decent amount on laptop but nevermind I will happily take my business elsewhere.
August 2019 by Phil Shaw
Never left to look at products without getting harassed by some employee who is more than willing to tell you they don't have it in stock but there's a more expensive model. They really don't like it when you know more than they do either. Preoccupied trying to sell you aftercare to make targets than actually helping. Either that or you can't find someone when you want!
August 2019 by Mindless Production
Not too bad everything you're looking. Unless it's a game which says it's there online but when you arrive it's not. Good shop otherwise.
August 2019 by Robert McAllister
Needed a printer QUICKLY..in and out in 10 minutes. Many thanks to the staff.
August 2019 by SparkZY 101
They had a good range of electronics with multiple staff that are ready to assist you. As mentioned before, as it is a a very big shop it can store many things such as cameras, phones, TV's, PC's and much more. Very good shop with multiple sales that can occur daily. I would highly recommend going there, if not to buy even to just querie f you have any questions.
June 2019 by Amy-Bronwen Ellis
Excellent customer service. I needed help and advice on a smart TV and the staff couldn't do enough to help. Very happy.
September 2018 by James Kaminski
Brought back laptop to get repaired. Sorted us out fairly quickly. Friendly service. Wife left phone on counter as we left, and they locked it away in a till until we came back to claim it. Great staff.
September 2018 by Paul Ashton
A huge selection of tv's great prices and very helpful and knowledgeable staff.
September 2018 by Mark Mason
bought screen protector that works fine. wireless charger and sd card. Helpful staff. knowledgeable.
August 2018 by vivien beswick
Left waiting 15 minutes when wanting to buy a laptop because the guy in that section was busy with another customer. However lots of people in other sections not doing anything! If they worked as a team then the sales could improve. I nearly left without making the purchase because of this. However the lad that eventually served us was very good. Extremely efficient and knowledeable. Great value too as always.
August 2018 by monika steponaityte
The customer service rep in laptop section are absolutely rude and unhelpful. Was waiting for over 10 minutes for someone to come to me and them rudely say they can't help me at all. I was treated like a child and told that I cannot get a laptop because my I have to have a passport and not an ID card. When I showed that my proof of ID was not UK he started being weird with me. I was stupid enough to go back and buy a power bank for my mobile phone, charged it up and then when I tried to use it on the plane it wasn't working, thank God I kept my receipt. Pray everyone that they will give me the refund for it! I have a feeling that they will start picking on something again. They haven't many products but they need to up their customer service skills.
