December 2023 by catia brito
Today went to buy a watch for my partner, not cheap!! Terrible customer service, was also going to purchase some earrings but felt so bad just payd and left, also had to ask for a bag as he was going to handle me the box in my hand. Never more.
October 2023 by Tracy Young
Very very helpful and reasonably priced .
April 2023 by nat
Avoid fixing your jewelry there!!! They ruined my expensive gold chain and gold bracelet!!!
March 2023 by Egle K.
I took a silver earring that had a broken stud to be repaired. When I came to pick up the repaired earring and paid £12 I noticed that the earring stone was completely crushed and the silver top was scratched. The employee promised she would send it back and fix everything as it was, I was promised a new stone replacement. When I came the next time, I saw that the same crushed stone was left, only slightly polished. Then they told me they would send it back to be processed. I came for the third time to pick up the earring, but even with the naked eye it was obvious that it was arranged in poor quality. It was again promised to handle it further.After the fourth visit, I was again dissatisfied, because it is clear that the stone was not adjusted as it was originally. However, I took the piercing because I don't have any more patience and I don't want to waste time, because it's so clear that they won't be able to fix what they themselves have damaged. All this took more than 2 months during which I experienced a lot of stress.I think a serious company would have simply admitted their mistake, covered the value of the product and refunded the money for fixing the stud (because once the earring itself is damaged, the stud is no longer relevant).I don't want to have anything to do with them anymore and I don't recommend them to anyone.
January 2023 by Sally and Roy Smith
Fantastic shop something for all tastes and pockets well worth a visit.
December 2022 by Bob Whiteman
Excellent service from friendly staff.
November 2022 by Robert Poots
Bought silver earrings as Christmas present as person has allergies.....allergic to them so not all silver!
November 2022 by Owen Knott
Shop Assistant sorted my watch for .me very help full.
November 2022 by Mark Tiddy
Great service. Would highly recommend.
November 2022 by Amanda Louise
I took a watch in to have a new battery. Being a waterproof one I would of expected it to be sealed as it was before they took the back off and put back together. First time in the water it filled up and took the whole holiday of 2 weeks to dry out. I went in the shop today to ask why this was and she told me that I should of said it was waterproof and they would of sent it away to be sealed. No apology just ignored me .didn't give a care. I have 6 watches I was willing to take in for battery's but honestly would not enter that shop again.very dissatisfied and now having to pay again for it to be repaired.
November 2022 by Megan Smith
Would highly recommend this shop! Took my watch in for a new battery and clean and Amy sorted it for me quickly and efficiently! Excellent service very happy customer ?
November 2022 by Amanda Rayner
Brilliant service every time even had my watch back free of charged fixed great service with a smile will be back
November 2022 by Ashley Brewer
I went in for some work to be done on a piece of jewellery, the staff were helpful and the prices were competitive. The whole experience was enjoyable and went perfectly.
November 2022 by Wendy Rogers
Very helpful and my chain was fixed within 3 days and was not expensive.
November 2021 by Tanya krecz
Wonderful service!!! Very pleased!! Thank you so much!! Highly recommended!! ???
