June 2023 by Google user
I called carpet right for help with a carpet for our stairs and they didn?t answer, but 5 minutes later I got a call back. Tom spoke to me on the phone and was incredibly helpful. When we were in store we also saw Tom who was really friendly and helped us price up our choice of carpet and we felt really informed and happy with the customer service and product that we bought. Thank you.
April 2023 by Heather Gibson
Excellent professional service, very happy. Paul listened and took on board all of our wishes, he recommended the types of carpets that would be best for our families life style. would definitely recommend ? thank you Paul.
April 2023 by Ryan Osborne
Paul came to our house with a selection of samples for us to look through. Was very polite, friendly and professional. Went through all the measurements and floor plan with us and quoted us a fantastic price.We then met him in the wisbech store where him and Tom served us again. Tom was very polite and helpful. Store was very clean and organised. We ended up going ahead with the quote, was very happy altogether!
April 2023 by Sylvia Pateman
My experience of buying a bedroom carpet today was straight forward and stress free. I gave the man at the wisbech store my measurements. Within three quarters of an hour I was sorted. He gave me advice on 2 different carpets that I chose for their durability , which one would wear better with heavy use. Thank you.S..Pateman
April 2023 by Luke Johnson
Great service from the lads in store, helpful, don?t pressure or try to persuade you into buying like other places have, Great with the kids while we was taking time to pick what we wanted, even sorted them out a game of find the goat for £100 off the order so that was a great bonus!
March 2023 by Tom (Woodland Bulbs)
Excellent Service all round from Tom and Marcio, Carpetright are number 1 for flooring. After having problems with another company Oakwood carpets & flooring. We decided to choose Carpetright the ordering and fitting was spot on. Quality flooring
March 2023 by Darran Williams
Excellent service from Tom at excellent information on products can?t wait too have fitted ??
March 2023 by Jay Shaw
Visited the Wisbech store today. Fantastic service. Thank you Tom. Covered everything and was friendly and professional. Would highly recommend.
February 2023 by Tracey dent
Just had the best experience with Wisbech carpet right! From the beginning to the end we were really looked after by Tom! He was really helpful with his knowledge and advice and in giving us his time! So I came back today to place the order and again couldn?t have been more helpful. Thank you to Ollie for helping me and Tom for looking after us! And manager Tom for the last finishing touches!! Great team! All a credit to the company!
February 2023 by Elliott Wysoczanski
The manager (Tom) delivered fantastic service to us and helped up throughout our journey of picking flooring for our new home. Very friendly and had a good laugh with him. Would highly recommend!
February 2023 by Louise Stevens
Olly was extremely helpful and directed us to the best suited carpets for our needs and gave us the best price including fitting. Would 100% recommend
February 2023 by Jack Parson
Really good customer service and very helpful with our recent purchase of flooring. Would highly recommend.
January 2023 by Darren Exell
Tom the manager at Wisbech branch has been fantastic and really helpful. He needed a lot of patience with us and finally gave us the deal we were looking for. Thanks Tom we will be back when the upstairs needs doing.Part 2:- About a month after the carpets were fitted we experienced a problem with the quality of them. They are pure wool carpets and look as if they have been down for years. i have reached out to Tom the store Manager who is currently speaking to the manufacturers who have come back stating its not a fault with the carpets. I pushed back on that reply and they have agreed to send out an assessor. Still waiting for that to happen.
January 2023 by Geraldine Hollywood
Fantastic customer service very knowledgeable found exactly what I was looking for staff very friendly made me feel at ease approached with a smile nothing was to much trouble would highly recommend carpetright at the Wisbech store
December 2022 by Laura Gwillim
Very positive experience! We were served by manager Tom and he was very helpful and was able to get a great deal for us, we really felt like he went the extra mile which is much appreciated. Thank you!
