March 2024 by Em Tee
Friendly and helpful staff. Knowledgeable too.
February 2024 by Dave Tanton
Excellent service, great glasses.
February 2024 by Victoria Oriordan
Appalling. Can?t get hold of a person to speak to about queries ever
February 2024 by philipf howe
Really pleased new lenses, thank you to staff who were very friendly and professional. It was a good experience.
February 2024 by Richard Law
Had two very prompt phone calls from Yvette - sorting out my mother's hearing appointment. Very heloful and cheerful. Thankyou Mrs Pat Law
February 2024 by Anna Aldous
On the whole I'm really pleased with my new glasses - frames look good, prescription seems to be working well, and service at the shop was excellent. My only quibble is that in this cold weather if I wear even a light-weight hat it puts a lot of pressure over the frames, causing some discomfort on my nose and ears - but this has always been the case, I think it's just how it is.
January 2024 by Linda ?GoldFoxyLady? Simmen
Absolutely brilliant staff and service. So friendly and no high pressure selling at all. Took time with me and made changes as needed. Cannot recommend highly enough. Get experience, good prices and will definitely return again. Well done all of you.
December 2023 by Sandor Kapusi
Easy to make a appointment. Friendly staff, good price.
December 2023 by Barbara Osborn
I recently received my long distance & reading glasses. They are really a big improvement.The staff in St Ives were amazing. Polite, skilled & professional in every way. I have been so impressed by all of the staff.Thank you, Specsavers St Ives.
December 2023 by Chris Stannard
Attended as Huntington undergoing alterations. Excellent service
December 2023 by David K
Specsavers in St Ives have always looked after me well, thorough examinations with imagery, accurate prescriptions and a welcome absence of hard sell tactics. Friendly, knowledgeable and helpful workforce. Not the most extensive choice of frames but all of decent quality and price.
December 2023 by Jeremy Ledger
Chose Specsavers St Ives because of fantastic service from Blandford Branch 3 years ago when we lived there. Sadly St Ives branch are v poor--- have now had 2 tests they both are different, first set of glasses didn't fit either, appointments times don't happen, now 2 months later will be trying to get glasses that both fit correctly and have the correct prescription for me!
December 2023 by Dale Norman
Very poor. Will not return. Arruved early, then left in waiting area for 45 mins then was told my appointment had been missed. No care at all and a waste of time. Try another optician where they care.
November 2023 by Joy D
Can never get though to someone when you need them, but they pester you when approaching check up time constantly. Nearly two weeks to get back up lenses in the meantime they gave me some to make do?way off my prescription & could not see!!! Will move back to Cambridge branch
November 2023 by Marie
Dreadful.Been waiting 5 months for my glasses.They have gotten my prescription wrong 3 times and retested me twice!I'm still waiting