Staff members are usually very pleasant and helpful. Today when I visited the shop, there were two new staff members. One of them a tall, brunette women, who was very rude and had no idea what is she doing. She also doesn't know the words "please" or "thank you". She just said : "Receipt?", "Give me your card", "type your... read full comment
May 2023
I’m quite disappointed to say the least considering the staff had provided brilliant customer service before but they need to be specific with closing times and temporary closing times for lunch. I waited a whole hour outside the store only to find no one had returned to open up (14:15-15:15). Called up customer service... read full comment
April 2022
just wanted to leave a thanks to the staff at the St Ives branch. The lady I spoke with was very polite and went to the back to retrieve a product for me. I’ll be back soon. Thank you.