March 2024 by Neil Smith
Attempted to return a pair of £120 Nike trainers as they had a stitching fault on them that appeared on them after 3 months of minimum wear.Nike offer a 2 year guarantee on their products for such faults.Sports Direct manager was unhelpful and arrogant whilst making them self look really unprofessional by contradicting themself by trying to explain why they wouldn?t exchange them.Much better, helpful service by the manager in the other Peterborough Sports Direct.I won?t return to the one in Bretton now and will spend my money elsewhere.
February 2024 by Mirov N
I came across rudest manager at this store, she showed no courtesy or customer service. I even made an official complaint.
October 2023 by christopher parnwell
Gave a pair of jeans to a lady behind the till and asked her to reserve it and she took them from me and put them behind the till.The next day I went back to collect them and no-one new anything about it, so I asked for the manager and no one knew when she was going to come back and anything about each other's time tables.I have never been in a shop with so much corruption.
October 2023 by Lukas Kmita
Disrespectful staff doesn't accept returns after selling damaged goods
October 2023 by Akhil John Roy
Location is showing the wrong direction, not the exact place to visit
August 2023 by Julija Kalmane
Bad experience, trying to buy kids shoes. Personal doesn't happy to assist.
June 2023 by Emilia Conti
I recently visited sports direct and was assisted by a young man named Dom, very easy to talk to.Although the shoe that I had came in for wasn't available he was able to find a similar pair for me that was perfectly acceptable. ??
June 2023 by Mark Barnard
The most miserable an argumentative staff I have ever seen in any shop ever. Place felt like l some sort of goth hangout with the smiles and positive attitude to match. I was looking for the hidden cameras and the ghost of Jeremy Beadle to jump out!
June 2023 by Jescilla Lopes
Staff are helpful especially on shoes (Suzanna) she help me grab a shoe that was great for my mum. Amazing customer service
June 2023 by fronzio respeturlio
They don?t do returns if you don?t like the product they won?t give you your money back, they will give you a voucher. Bordering scam!
May 2023 by Alex Hamilton
Very helpful team. All good.
May 2023 by J M
Slow service on floor, not many staff.At checkout, customers formed orderly queue, to be told rudely by young person behind counter, queue was in the wrong place. Suggested a sign would be a good idea, never having been in the store previously, young person, looked at me, then ignored me.Was served by a pleasant person at the other till.
May 2023 by DAN LEDBURY
Good sized store, plenty of choice with a new game for console enthusiastic people.Parking is ample and wide spaces. All round good flagship store
April 2023 by Jacob Lock
I play football and they have loads of football gear!
April 2023 by Good nature123
Worst experience.Whenever we visited this place nobody is available to help .If everyone is so busy why opened the shop ???If ask any staff to bring a shoe it seems that they are not happy about it (like in trouble ??) which is a shame.So I personally does not like this place to visit and buy a shoe as we don?t go there ti buy a free shoe we spend money but it seems that their behaviour is not customer friendly.